Senior Compliance Officer - Monitoring

Solid reputation, passionate people and endless opportunities. Our superior financial strength and consistent record of strong operating returns mean security for our customers – and opportunities for our employees. the skills, education, training, credentials and experience of the candidate; As part of our comprehensive compensation and benefits program, employees may also be eligible for performance-based case incentive awards.

Under general supervision, responsible for research, analysis and handling of complex compliance matters related to regulatory compliance management, compliance policies and procedures, and/or quality assurance/self-audits for monitoring the business areas to ensure compliance with applicable provincial and federal requirements relevant to the area. This includes promoting awareness of compliance issues, monitoring execution of Legal and Compliance strategies and work functions, monitoring success in implementing compliance actions, assisting in the development of compliance plans/programs, and/or quality assurance reviews and self-audits and resolving compliance issues in coordination with internal and external business/support units. Assists with the training and on-boarding of new hires.

Coordinate and participate in the review of routine changes in company processes, policies & standards; ensure that controls and processes are operating effectively by design.

Assist in planning and monitoring business controls by testing key attributes for different functional areas to verify their operating effectiveness.

Perform business impact analysis and financial risk assessment analysis; review and communicate the findings of these efforts with the impacted stakeholders (control owner, team manager, etc.), Provide support to stakeholders on requirements for new and existing business solutions to assure compliance to standards and governing policies and procedures.

Responsibilities may include tracking, on a day-to-day basis and by utilizing various sources of information, new and amended legislation, regulations, guidance, requirements, and other items relevant to the industry, to assess the regulatory landscape and notify key stakeholders.

Maintaining legal and regulatory compliance by researching, tracking, and communicating specific requirements that can be impactful to various departments or business areas.

Developing and maintaining a compliance recordkeeping system.

Analyze and update existing compliance policies and related documentation, and possibly developing new compliance policies and procedures.

Advise, assist, guide and consult on issues of possible non-compliance and work with the various departments or business areas to ensure compliance with regulatory requirements.

Makes recommendations for changes to policies and procedures when gaps are identified.

Develops, implements, and maintains compliance assessment processes/tools associated with legal and compliance functions.

prepares, conducts, or facilitates training for related departments and individuals to ensure adherence to compliance obligations at all levels.

Assists in reviewing, monitoring, and/or providing detailed evaluations of processed work, providing recommendations for improvement to ensure consistent and superior compliance.

Manages compliance related projects or process re-design.

Provides technical expertise and support within business area.

Strong knowledge of regulatory and compliance aspects of the insurance industry.

Proven ability to research and interpret laws and regulations.

Experienced using Microsoft Office applications (Word, PowerPoint Excel, Visio).

Strong research, analysis and problem-solving skills.

Strong project management and organization skills.

Demonstrates personal integrity, ethics, and a commitment to doing the right thing.

Able to identify complex, critical and sensitive compliance-related matters.

Able to analyze and interpret legal documentation.

Able to read and interpret laws, regulations and rules and understand and communicate resultant business impact.

Has appropriate sense of urgency and ability to multitask within tight time frames and meets deadlines.

Can represent the unit in a positive and professional manner.

Able to present subjects clearly to both technical and non-technical audiences with ideas that are concisely and logically stated.

University degree or equivalent work experience.

~Health Insurance: Employees and their eligible family members – including spouses, partners, and children – are eligible for coverage from the first day of employment.

Retirement: You will also receive twelve paid company Holidays.

Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. We are committed to providing accommodation to persons with disabilities. Travelers does not use artificial intelligence (AI) tools to assess, screen or select applicants.