Tech Support/Warehouse Associate

Our Warehouse Associate, working alongside the Warehouse Manager, will be responsible for shipping, receiving, and inventory maintenance for all goods and materials in our Vancouver office and associated warehouse operations. This includes staging materials for project installations, delivering to customer sites, and coordinating pick-ups by technicians. The ideal candidate will demonstrate excellent attention to detail, strong computer literacy, a valid driver’s license, a positive team attitude, and a strong work ethic.

Receive shipments, verify goods, complete accurate and detailed paperwork, and enter materials into inventory software.

Advise appropriate person(s) when stock has been received.

Liaise with the Accounting team on a regular basis to ensure packing slips and invoices received, and that RMAs are accurately processed with efficiency.

Ship stock to other branch offices and customer sites as required.

Work with the Project Management and Purchasing teams to ensure all project orders are complete for staging.

Stage materials for technician pick-up, project installation, and delivery to customer sites.

Direct delivery to customer sites as needed.

Monitor consumption of consumable items and maintain stock items.

Maintain current knowledge about products, catalog information, part numbers, and required operating stocks.

Setup and repacking of project materials on the test bench.

Deliver materials to customer sites and handle pick-ups as needed.

Assist with vehicle maintenance, including GPS installation and routine upkeep of all vehicles.

Provide on-site support for technicians during project installations as required.

Assist in facility maintenance, including upkeep of buildings, parking lots, and coordinating with WHS team for building issues (e.g., Support with the setup and repacking of project materials, including organizing test bench setups and maintaining trackable items (e.g., Support required inventory counts, including truck stock cycle counts and DNI tracking.

Experience in a Shipping/Receiving, Inventory Management, or Logistics role, preferably in the security or technology industry.

Post-secondary education would be considered an asset; High School Diploma or equivalent at a minimum.

Strong computer literacy, including working knowledge of Microsoft Office Suite and inventory tracking software.

Experience with waybill preparation, bills of lading, and international shipments.

High level of integrity and accountability, along with ability to pass a Criminal Record Check.

Experience with ERP or advanced inventory management systems for enhanced warehouse efficiency.

Previous exposure to supporting large-scale project installations or multi-site logistics coordination.

Ability to streamline warehouse processes and enhance productivity in a fast-paced environment.

Skilled in anticipating stock needs and identifying discrepancies before they impact project timelines.

Committed to ensuring timely and accurate deliveries, supporting seamless project installations for client satisfaction.

Demonstrated experience in identifying opportunities for improving warehouse workflows and implementing effective solutions.

Strong understanding of safe handling practices and adherence to regulatory requirements, especially when working with high-value materials.

While performing the duties of this job, the employee will be exposed to outdoor weather conditions, work on job sites, may be required to travel to and from job site locations, may work in a typical office environment, and is occasionally exposed to construction equipment. Paladin Technologies is a premier North American complex systems integrator for building technology solutions, including IP security, alarms & monitoring, audio visual, low-voltage infrastructure, and networking. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support. Our team is the best in the industry, with manufacturer trained technicians, PMP-certified project managers, CTS- and RCDD-certified design engineers, coordinators, and administrative resources.

Paladin has offices coast to coast across the United States and Canada, and nearly 1,700 talented and committed professionals dedicated to custom-crafting and installing technology solutions for clients requiring Integrated Security, Network Infrastructure, Audio Visual, Fiber Optics/OSP, Structured Cabling, and more. We are always at the forefront of the changing technology landscape, and through continued training, complex client projects, and company support, we provide our colleagues with exciting challenges and a rewarding career as Paladin continues to grow.

This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status . Equal Opportunity Employer, including disability & veterans, or any other characteristic protected by law.