Design Services Designer

Join a highly skilled and forward-thinking engineering team that is driving TELUS’ wireless evolution. The New Service Introduction team leads the technical strategy behind bringing new technologies to market, from LTE and 5G to next-generation architectures ORAN, network automation, and AI-driven intelligence.
We are a diverse team of innovating engineers passionate about the customer experience, and building one of the most advanced wireless networks in the world. You will have a unique opportunity to directly influence technology introduction, shape early stage network behavior, and help deliver the award winning experiences our customers expect.
As a Senior Design Specialist, you will play a key role across the technology introduction lifecycle, from vendor engagement and lab validation through field trials and production rollout.
Lead the launch and introduction of LTE, 5G, and next gen RAN hardware, software, and features into the TELUS network.
Apply a Reliability by Design mindset across planning, validation, deployment, and operational readiness phases.
Translate technical LTE/5G concepts into clear business impacts and vice versa to support Go to Market alignment.
Analyze early phase performance impacts of new technology trials to validate expected behavior and customer experience.
Conduct targeted performance assessments during lab and field trials to ensure smooth transition into operational teams.
Support field teams during new technology deployment, troubleshooting, and early rollout stages.
Provide specialized technical guidance and expertise to engineering teams across the organization.
Communicate technical decisions and their implications clearly to both technical and non-technical stakeholders.
Drive automation initiatives to scale testing efficiency and improve technology readiness validation.
Champion the adoption of AI/ML techniques to enhance technology validation, prediction, and readiness assessments.
Technical Expertise
7+ years of experience with LTE/5G RF design, optimization, and performance analysis.
Strong understanding of next generation network evolution including small cells, AI/ML applications, network slicing, and cloud native architectures.
Experience writing test plans, gathering requirements, and documenting technical findings.
Ability to communicate complex technical topics in a clear, business relevant way.
Ability to provide specialized technical support across a wide range of wireless engineering challenges.
Deep familiarity with wireless troubleshooting workflows and technology readiness assessment processes
Bachelor Degree in Engineering, Telecommunications, or equivalent
Master’s degree in Telecommunications, Engineering, or a related discipline.
Experience in AI, automation frameworks, and large language models (LLMs)