Banking Mailroom Associate

Business unit

Everyday Financial Services

Posting type

At ATB, we exist to make it possible for our clients, team members and communities. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:

No matter where you are in the organization, you're empowered to make an impact in the lives of our clients and communities.

We're on a continuous journey to build the most flexible and inclusive programs.

We want to enable your success through interesting and challenging work, performance enablement, and learning and development.

Join ATB as an Everyday Banking Advisor!

At ATB Financial, we're not just about banking; we're about building relationships and empowering Albertans to achieve their financial dreams. We're looking for our next Everyday Banking Advisor who's passionate about connecting with people, understanding their needs, and providing solutions that truly make a difference.

This role requires Wednesday evening & Saturday shifts on a rotating basis

This role is based out of the Tudor Glen branch, but on occasion may be required to travel to neighbouring branches.

As ATB's next Everyday Banking Advisor, you will:

Provide personalized advice on personal banking products, services, and solutions. You'll match clients with the right products and escalate complex needs to senior team members.

Guide retail personal and business clients toward the best savings, investment, and lending products for their short-term and long-term goals, including registered and non-registered investments, credit cards, and less complex lending options.

Utilize your exceptional networking skills to identify referral opportunities within ATB, ensuring clients access our full suite of services and the right expertise.

Embrace Diversity and Community : Demonstrate cultural sensitivity and self-awareness, considering the varied needs and backgrounds of our clients. You'll also invest in community involvement and represent ATB in the market.

Champion Digital Innovation : Promote digital tools and educate clients on their use, staying up-to-date with the latest digital trends and technologies.

Act with Integrity : Take ownership of risk and compliance management, adhering to regulatory requirements and protecting client information from potential threats.

Ensure Data Security : Safeguard client information and uphold data privacy and security standards.

You embrace new technologies and are committed to continuous improvement.

1-3 years of relevant experience in the retail banking industry or a smiliar field.

• Experience with lending products (loans, credit cards, etc.) is considered an asset.
• An unwavering passion for sales and relationship building and management.
• Post-secondary degree/diploma in finance, business administration, or relevant work experience.

Ready to reimagine possibilities and help our clients thrive? We encourage candidates from all work backgrounds, equity-seeking communities and experience levels to apply. We’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed—their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Partnership Accreditation in Indigenous Relations program created by the Canadian Council for Aboriginal Business.

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