Employer Engagement Advisor

Job Responsibility: Department Student Services - Career Centre Salary range $56,040.79 to $76,820.84 Hours per week 35 Grade 9 Posted date July 11, 2024 Closing date July 19, 2024 Position Type Full Time - Operating Funded

Description

This competition is open to all applicants however; internal candidates and applicants who were former employees of the University of Alberta in the past 18 months will be given priority consideration before external candidates. Please log in to verify your internal candidate status.

This position is a part of the Non-Academic Staff Association (NASA).

This position offers a comprehensive benefits package which can be viewed at: Faculty & Staff Benefits.

Location - Work primarily takes place at North Campus, Edmonton. This role is hybrid with a mix of remote and in-person.

Working at the University of Alberta

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.

The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to more than 14,000 faculty and staff, over 40,000 students and 260,000 alumni worldwide.

Your work will have a meaningful influence on a fascinating cross-section of people — from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.

Working for the Department

The Career Centre is the source for career and employment information and expertise at the University of Alberta. We strive to empower U of A students, postdoctoral scholars, and alumni from all faculties and programs to develop the skills, knowledge, experiences, and connections they need to confidently manage their careers. We also work with local, national, and international employers and professionals. Our clients and stakeholders are diverse and we aim to reflect that diversity and inclusion in our own staff and the way we work.

Position

Reporting to the Manager Employer Relations, the EEA plays a significant role in engaging with and educating employer partners to support their on-campus recruitment efforts. The EEA will collaborate closely with the Manager Employer Relations and the Manager Career Education to develop and curate employer resources and offer education and consultation to employers and campus partners on relevant topics such as equitable recruitment strategies, engagement opportunities, wage subsidies, employer funding, and potential partnerships. Additionally, the EEA will lead the development and execution of our employer recognition strategy in collaboration with campus partners and other stakeholders.

The EEA will also serve as the campusBRIDGE liaison for the Career Centre, bridging communication and project support between the campusBRIDGE team (university-facing) and other Career Centre teams. Using their solid technical skills and knowledge of online information management systems, the EEA will coordinate campusBRIDGE troubleshooting, upgrading, onboarding, and offboarding projects at the Career Centre, and represent the Career Centre as one of the campusBRIDGE partners in the community of practice.

This role will also provide coverage to the campusBRIDGE team as needed.

Duties

Employer engagement and education

• Develops and implements programs and initiatives that support employer engagement and education, including an employer recognition strategy
• Engages campus partners to participate in programs and initiatives that support employer engagement and education
• Provides targeted guidance and support to employers on enhancing their engagement and recruitment strategies
• Coordinates the creation and delivery of employer educational resources through collaborations with content experts across teams at the Career Centre and from other campus units
• Evaluates programming and other initiatives and makes recommendations for improvements and new programming
• Advocates for and supports equitable and inclusive on-campus recruitment at U of A; supports the development of new experiential learning opportunities for equity-deserving students at U of A
• Works closely with the Career Centre communications team to promote engagement opportunities and other relevant information with employer partners, students and alumni, campus partners, and other stakeholders.
• Keeps abreast of trends and wise practices in post-secondary campus recruitment and employer engagement both locally and nationally, to be able to provide the most up-to-date information to our employer partners, campus partners, and other stakeholders

campusBRIDGE

• Works closely with the Career Centre teams and the campusBRIDGE team, coordinating the communication between the Career Centre staff and the campusBRIDGE team
• In collaboration with the campusBRIDGE team, coordinates the onboarding, testing, troubleshooting, upgrading, and offboarding of any campusBRIDGE modules and components used by Career Centre.
• Develop a good understanding of the Career Centre's evolving program timelines and workflows to assist the campusBRIDGE team in better aligning the platform's functionalities with the program goals, streamlining procedures, enhancing user experience, and increasing efficiency
• Provides coverage to the campusBRIDGE team as needed, monitoring the campusBRIDGE inbox and triaging inquiries as directed by the campusBRIDGE team

Program Administration

• Manages the International Students Summer Employment Program (ISSEP), a wage subsidy program for both on-campus and off-campus employers
• Supports employers and students interested in the ISSEP program in verifying their eligibility, accessing the program portal on campusBRIDGE, and successfully navigating through their application process, making referrals to other services or programs as needed (e.g. referring to the UAI Advisors for immigration and work permit questions)
• Works closely with the Dean of Students Finance Partner to create an annual budget for the ISSEP program and complete the wage subsidy distribution process accurately and efficiently
• Works closely with the Career Centre communications group and communications staff from other units to build program awareness among employers, students, and other campus community groups
• Works closely with the Career Centre evaluation group in developing and implementing program evaluation strategies
• Supports and advises students and employers in navigating conflicts and troubleshooting issues arising during the programs

Qualifications

• Undergraduate degree and a minimum of three years of related work experience
• Knowledge and experience in adult learning, such as educational resource development, curricular design, in-person and online group facilitation, teaching, etc.
• Strong customer service skills and experience balancing the competing needs of diverse client and stakeholder groups
• Demonstrated experience in program management with the ability to be reflective, innovative, and creative in program design and delivery
• Knowledge of academic programming, post-secondary recruitment, and basic employment legislation
• Strong commitment to the value of post-secondary education, and solid understanding of university graduate attributes
• Interpersonal communication skills, including the ability to build collaborative working relationships with colleagues, students, and stakeholders from a wide variety of racial, ethnic, socioeconomic, and cultural backgrounds and various abilities, lifestyles, experiences, and interests
• Ability to effectively manage and resolve conflicts
• Ability to communicate concisely in written and verbal forms
• Proven organizational, and time management skills
• Experience in experiential learning (particularly work-integrated learning) and/or career education would be an asset
• Human resources training and experience, especially related to post-secondary campus recruitment would be an asset
• Excellent critical and strategic thinking, problem-solving, and decision-making skills
• High degree of initiative and judgment and the ability to work independently with minimal supervision
• Experience with and the ability to learn and utilize administrative systems and technical applications
• Strong technical skills in developing and/or utilizing information management systems, customer relation management systems, or databases
• Computer proficiency using MS Office, Google applications, and social media

At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.

We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.

The University of Alberta is committed to an equitable, diverse, and inclusive workforce. We welcome applications from all qualified persons. We encourage women; First Nations, Métis and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression; and all those who may contribute to the further diversification of ideas and the University to apply.

Note: This opportunity will be available until midnight July 19, 2024, Edmonton, Alberta local time.