Event & Catering Sales Manager (m/f)

Why work for Fairmont Vancouver Airport?
Steps away from the airline gates, Fairmont Vancouver Airport offers 397 beautifully appointed accommodations and is the only hotel located within Vancouver International Airport. Our guest rooms and suites are spacious with soundproofed, floor-to-ceiling windows and unobstructed views of the airport runways and North Shore Mountains. Newly renovated, Fairmont Gold rooms are located on the top floor of the hotel with access to first class service and amenities, including the exclusive Fairmont Gold Lounge.
The only luxury hospitality group to be awarded Great Place to Work® Canada

• The opportunity to live, work and play across the world through our employee travel and internal transfer programs
• Complimentary hotel stay for two through our BE OUR GUEST program
• Employee benefit card offering discounted room and food & beverage rates at Fairmont & Accor properties worldwide
• Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability and DEI Committees
• A comprehensive benefits package including extended medical, dental, vision, life insurance, and disability benefits
• A company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan (GRSP)
• A competitive salary, starting from $70,00.00 per annum

Event Sales Manager
At Fairmont Vancouver Airport, our engaging service and delicious cuisine make every special event a truly memorable affair, both within our distinctive surroundings and off-site. Be an ambassador for our exceptional offerings as Event Sales Manager, where you will liaise between multiple departments to meet the needs – and exceed the expectations – of your clients.
Reporting to the Director of Sales & Marketing, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Work with the Senior Event Sales Manager to oversee all scheduled functions and to ensure all Fairmont Standards for Conference Services are maintained
Respond to all inquiries regarding catering space availability and guestroom blocks in a professional and timely manner
Maintain a variety of accounts to include social, corporate, incentive, and association
Conduct prospecting to grow business each week, through sales calls in marketplace, entertainment of clients and site visits on an ongoing basis
Build partnership with the Banquet team to ensure service standards are maintained
Build relationships between Sales and the Operating Departments
Conduct site inspections for conventions, weddings, corporate and group business
Assist with forecasting and budgets as required
Expedite function bookings, writing menus, preparing resumes, event orders etc.
Compile and distribute conference agendas and event orders
Ensure the efficiency of Opera to track, solicit, book, produce EO’s, and follow up on accounts
Ensure all contractual terms agreed upon are carried out as well as to maximize function space for the highest profitability for the hotel
Assist in developing new business ideas and the promotion of existing business within all our market segments
Resolve guest complaints when necessary
Conduct Post Conference meetings with departing groups to address strengths and weaknesses of an event while soliciting repeat business
Facilitate daily Catering/Banquet/Kitchen meetings to ensure perfection in service delivery
Minimum of 1 year experience as a Catering Manager, Conference Services Manager, or Executive Meeting Manager in a four star hotel. Five diamond experience an asset
Hospitality Management Degree or a Post-Secondary Degree an asset
Previous leadership experience is an asset
Extensive Food and Beverage knowledge
Extensive knowledge of Opera, Office, and Windows based programs
Must possess a strong sense of exceeding in providing quality service to our internal and external customers
Must be able to and enjoy working in a busy environment with minimum supervision

Visa Requirements: The hotel is unable to assist candidates in obtaining Canadian work authorization.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?

We are far more than a worldwide leader. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
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