Store Associate - Grocery, Part-Time
$18 per hourDECIEM
We are a collective of disrupters and doers, of creatives and scientists, with a mission to reimagine the world of beauty.
Since its inception, our vertically integrated structure, including our own laboratories, manufacturing, retail stores, and brand infrastructure, has enabled us to rapidly identify opportunities and deliver quality. We are DECIEM, The Abnormal Beauty Company.
We are looking for a store associate to help us deliver education and excellent customer service to our customers at our Burnaby Metrotown location.
This is a 3-day/ part-time (24 hours per week) position.
Candidates must be available to store hours and weekends.
The hourly pay rate is $18.00-$19.00.
Greet all customers who enter the store with enthusiasm and professionalism, reflecting DECIEM’s vision through excellent service
Determine the customer’s needs and suggest relevant products by listening to the customer and sharing the product knowledge acquired during brand training
Ensure standards for quality, customer service, and health and safety are met
Adhere to the DECIEM experience and deliver unparalleled customer service. Educate customers about the world of Beauty and Skin Care, DECIEM brands, and products
Manage customer feedback and queries
Assist in maintaining store standards of cleanliness and organization
Conduct product refunds and address customer issues in a positive manner
Comfortable in engaging customers and applying products with the customer while providing consultations
Ability to multitask while providing professional and outstanding customer service
Generous Vacation & Personal Days, plus additional time off for volunteering in your community, voting, peaceful protesting, celebrating your birthday, and more.
Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more.
Access to Development Grants & a LinkedIn Learning membership to help you keep growing and learning.
BUILDING GROWTH TO POWER GOOD
Along the way, we’ve been honoured to win some pretty incredible awards, including a CEW Achiever Award, Best Skincare Brand at Sunday Times Style Beauty Awards, and Most Popular Sustainable Brand by The Cosmetify Index Global. SUSTAINABILITY AND SOCIAL IMPACT
DECIEM’s objective is to build growth and do good things while prioritizing people, animals, and the Earth.
Our Sustainability strategy is focused on fighting climate change, improved waste management, responsible packaging, responsible sourcing and product lifecycle, and water conservation.
In 2020, DECIEM established the Good Fund to support both large and grassroots charities in response to global events.
CREATING A HUMAN WORLD OF BEAUTY
DECIEM is committed to diversity, equity, and inclusion (DEI) by creating meaningful, measurable change in the lives of our team members and in the communities where we operate. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws.
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