Change Management Manager

A career that helps you get more out of life.

A Long View career helps you get more out of life. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. And in a recent survey, 89% of Long View team members rated Long View as a good or great place to work!
Are you skilled at guiding clients through change and driving Microsoft 365 adoption ? Do you help ensure project success through change strategy, communication, and user adoption?

We are looking for an Adoption and Change Management Consultant for our Calgary Branch located in Calgary to deliver consultative services directly to our clients and to build relationships with our stakeholders and project teams. You will play a key role in ensuring projects and change initiatives meet objectives on time and on budget by increasing employee adoption and usage of our technical solutions focused in Microsoft 365. You will support the identification and mobilization of a change network for our clients and provide change management expertise in the areas of change strategy & planning, communications, training, and user adoption support.
Work alongside LVS technical teams and clients to establish a Governance Plan for implementing new technology
Create and execute resources like adoption support materials, end-user communications, and training tools to ensure effective change management and technology rollout
Maintain a comprehensive adoption and change management plan covering governance, communication, stakeholder engagement, training, and ongoing support to promote lasting adoption
Partner with LVS technical consultants to stay informed about client technology changes to develop robust OCM plans that address Governance, Communications, and Training
Design a role-based Training Plan considering different user roles and impact assessments
Develop and deliver training content tailored for a variety of users, from white-glove sessions for Executives and their assistants, to sessions for office staff and frontline workers
Assist with other project activities related to change and communication.
Participate in meetings with the internal OCM Community of Practice to further the practice area’s development
Lead projects as a coordinator when needed to achieve utilization targets during periods without OCM assignments
5+ years of experience in a change management role with a focus on supporting the people side of change in technology adoption consulting

• Experience with technical implementations and changes including SharePoint and Teams projects
• Ability to follow established processes to deliver quality outcomes, understand hand-off, and be able to suggest and apply improvements
• Experience creating training plans and materials including the development of training videos, quick reference cards, Microsoft Forms Quizzes, and PowerPoint decks

Organizational Change Management certification (Prosci)
Certified Microsoft Service Adoption Specialist
Technical certification in a Microsoft application or platform (M365, SharePoint, Dynamics)
Certification with other technology platforms or methodology such as ITIL, SAP, or Google
Flexible Work Environment
Interesting work – Be part of exciting projects while accessing all the latest technologies
$Long View’s mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people. Through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias, we are fostering an inclusive environment.