Inside Sales / Sales Representative / Customer Service

Are you an ambitious and driven professional looking to make a significant impact within the manufacturing sector? Randstad Professional is currently seeking a dedicated Inside Sales Representative to join a collaborative, customer-focused team known for responsive service and practical, project-specific solutions. We are partnering with a leading manufacturer of steel tube to find a dynamic individual ready to step into this crucial sales role. This company has built a solid reputation for excellence and reliability. As they look to grow and expand their market footprint, this new position has been created to compliment the existing sales team and drive future success.
You will be at the forefront of the company's commercial operations, tasked with selling high-quality mechanical tube used across a variety of different industries and applications. Your primary focus in this sales role will be interacting with warehouse distributors, manufacturers, and other industrial users right across North America. You will serve as the crucial link between the production floor and the marketplace, ensuring that every client receives the outstanding service and technical support they have come to expect. You will maintain the current relationships that exist by taking orders, inquiring for future orders, addressing customer concerns, and communicating proactively regarding upcoming shipments.

A successful career in sales requires a balance of relationship management and proactive business development. As our new Inside Sales Representative, you will be responsible for maintaining an existing loyal customer base while simultaneously reactivating a large database of dormant or past customers. You will also take the initiative to hopefully develop new business, tapping into fresh markets and identifying lucrative opportunities. Warm and cold calling will be essential tools in your sales arsenal as you verify buyers and reopen accounts.
Competitive base salary supplemented by performance bonuses

• Excellent work-life balance with standard hours of 8:00 AM to 4:00 PM, Monday to Friday
• Casual, small-office work environment with an easy-going management style
• Comprehensive support including structured onboarding, custom ERP training, and on-the-job coaching
• Initiate outreach to inactive client accounts to update contact information and stimulate new purchasing activity
• Coordinate with active buyers to authorize the dispatch of pending inventory
• Liaise closely with the warehouse team to authorize outbound freight and facilitate smooth dispatch
• Provide operational support for freight transit, ensuring seamless collection and drop-off of materials
• Input commercial transactions into the enterprise software system, initiating manufacturing requests when inventory is needed
• Respond promptly to client questions concerning material availability and anticipated manufacturing cycles
• Draft pricing proposals, process transactions digitally, and collaborate with procurement to track the fulfillment cycle
• Deliver weekly summaries to leadership detailing market trends, generated prospects, and unclosed deals

3-5 years of inside sales or account management experience in the steel or metal industry is a huge asset.

• Willingness to conduct occasional, infrequent local customer visits
• Comfort with ERP quoting and order entry
• Proficiency with Microsoft Office, especially Excel and Outlook
• We are your partner for talent, helping you not just find a job you love, but also build a successful career that offers work-life balance and professional fulfillment. Offering training and coaching, flexibility, and equitable access to job opportunities across the professional, operational, and tech landscapes, we guide you towards work that fits your skills, expertise, and ambitions, while ensuring you stay relevant in the changing world of work. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to View email address on randstad.com.