Manager Assistant & Receptionist

About us CDI College is Canada's largest private college network with over 50 years of educational excellence with 23 campuses in British Columbia, Alberta, Ontario, Quebec and Manitoba. Our innovation and dynamism shine through a range of forward-thinking programs. We are a leading Canadian career training institution, dedicated to quality education and student success. Be the Warm Welcome to Our Community—Join Us as a Receptionist!"
The Receptionist is the first point of contact for residents, families, visitors, and staff—setting the tone for a warm, welcoming, and safe environment within our senior living community. This vital role involves managing front desk operations, handling inquiries, providing administrative support, and ensuring a calm, professional atmosphere.
Ideal candidates bring compassion, strong customer service skills, and a commitment to creating a respectful and friendly environment for older adults and their loved ones.

Receptionist

Job Type: Full-time | Onsite | Weekends Required

The Receptionist will be responsible for the following, as well as other duties as assigned to support the smooth operation of the retirement home:
Front Desk Management & Customer Service
Serve as the first point of contact for residents, families, and visitors—answering calls, greeting guests, and assisting with general inquiries.
Monitor building access and maintain the front desk area in a clean, organized state.
Administrative & Resident Support
Provide administrative support to management and caregiving staff.
Assist with the coordination of events, appointments, and resident communications.
Help residents and their families with general questions or needs when appropriate.
Information & Document Management
Maintain organized filing systems (digital and physical) for records, communications, and schedules.
Track resident appointments, deliveries, visitor logs, and other essential records.
Supplies & Facility Coordination
Monitor inventory of office supplies and coordinate restocking as needed.
Liaise with vendors for routine maintenance or office equipment servicing.
Maintain confidentiality and respect for residents' privacy at all times.
High school diploma or equivalent.

• 1–3 years of experience in a receptionist, administrative, or customer service role.
• Experience in a healthcare, senior living, or hospitality setting is an asset.

Strong customer service orientation, especially with seniors and families.
Proficiency in Microsoft Office (Word, Excel, Outlook) and general office equipment.
Bonus Points For:
Experience in a senior care, healthcare, or hospitality setting.
Familiarity with scheduling software or senior living management systems.
Training in customer service, first aid, or conflict resolution.
#We are proudly Canadian — rooted in our diverse communities, guided by our values, and committed to growing together from coast to coast.