Teaching Instructors

Under the general direction of the Chief Instructor, the Transit Instructor is responsible for preparing and coordinating the design, development and delivery of a variety of training programs including the Supervisor-In-Training Program. The Transit Instructor also works as part of a service delivery team.
The Transit Instructor delivers training in a variety of formats including classroom training, manuals, in-vehicle training and multimedia for a diverse, multi-cultural workforce of Departmental staff, outside contractors, and other special interest groups.
As the Transit Instructor your duties will include:
Train, coach and instruct new bus operators on the knowledge, skills and expectations required to professionally operate a Transit vehicle in/out of service in a safe and efficient manner, during the New Bus Operator Training Program. Training consists of classroom and in-vehicle instructional modules.
Train, coach and instruct new and existing employees to provide professional customer service to internal and external customers.
Perform ride observation checks on bus operators. Provide coaching and reports, as required.
Design, develop and deliver other training and orientation programs, including in-service training on various topics (i.e. Smart Card, Transit Assault Prevention Strategy (TRAPS), South West Transitway (SWT), Transit In-Service Program (TRIP), and Zero Emission Buses (ZEB).
Develop and deliver remedial training programs to Transit employees upon request.
Instruct bus operators for specialized services such as Winnipeg Transit On-Request (OR).
Conduct Manitoba Provincial Class 2 driver’s license and pre-trip with air brake certification tests for Winnipeg Transit employees.
Act as Chief Instructor (as required).
Your education and qualifications include:

• Certificate in Program Development for Adult Learners or Teaching for Learning in Applied Education.
• A minimum of 3 years’ experience in training bus operators in an urban transit environment.
• Knowledge of the City of Winnipeg street system and Winnipeg Transit’s routes, schedules, fares, policies, vehicle operation, etc.
• Knowledge of departmental training programs, operating policies, procedures, systems, and methods.
• Basic knowledge of Microsoft Office (Word, Excel, PowerPoint) and intraOp.
• Ability to remain current and knowledgeable on all Transit policies and procedures.
• Ability to remain current and knowledgeable on labour agreements, attendance policy, performance standards, wages, and benefits.
• Strong customer service skills while working with the public.
• Strong organizational, planning and coordinating skills with a high level of analytical skills.
• Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada. Applicants submitting foreign credentials require an official academic assessment report issued by a recognized Canadian assessment service at application.

The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
Must hold and maintain a valid Manitoba Class 2 driver’s license with air brake endorsement.