Account Manager Grocery
Amazon.com.ca, ULC
DESCRIPTION
Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination, and a healthy disregard for the impossible.
Amazon Business in Canada is hiring for our sales team to make buying even easier for Canadian Enterprise customers across all verticals. Companies can now easily manage their procurement needs and purchase supplies through Amazon Business and Business Prime.
Account Executives in the Strategic segment are responsible for building and managing their book of business by leveraging solution-selling, traditional and digital prospecting tactics, and supporting long-term strategic customer relationships. The primary areas of responsibility include prospecting, finding internal champions, expert knowledge of features and products to create a personalized solution for each organization (feature adoption), and developing relationships with key buying decision makers across Finance, Procurement, and functional areas such as Information Technology, Facilities, and more.
Account Executives will ensure recommended solutions meet our customer’s procurement needs and will recommend approaches and alternatives that fit their environment, including but not limited to contracting and competitive requirements unique to verticals, eProcurement integration, advanced payment, and automated reconciliation processes. The candidate will work closely with customers to manage deployment and ensure that our solutions are successfully adopted.
Key job responsibilities
• Owns all facets of the account management process for large, complex strategic accounts (companies with annual revenue of
$1.5B within the assigned territory.
- Ownership of the pipeline and demand generation process.
- Meets or exceeds targets for prospecting and acquiring new customers, as well as managing customer accounts.
- Engages with customers up to the VP/SVP level, including roles such as CFO, CPO, and Head of Indirect Procurement.
- Demonstrates the ability to articulate, discuss, and contribute to the customer's procurement strategy and key focal points.
- Capable of successfully concluding customer negotiations involving various stakeholders.
- Possesses expertise in Procurement Business Processes ("Purchase-to-Pay").
- Possesses knowledge of ERP systems (Coupa, SAP, Oracle, MSFT), e-Procurement Systems, and other solutions (Single-Sign-On, Electronic-Invoicing).
- Drives innovation through voice of the customer, aimed at enhancing customer satisfaction.
- Collaborates closely with professional services, marketing, business development, customer service, and other key internal Amazon stakeholders. BASIC QUALIFICATIONS
- 5+ years of B2B or enterprise sales with a focus on hunting new business experience
- Experience with Microsoft Office products and applications
- Bachelor's degree or equivalent
- Experience with sales CRM tools such as Salesforce or similar software
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