Customer Service Concierge

Job Responsibility:

Purpose: Under the direction of the Concierge and Facilities Coordinator, this position will provide a high level of customer service at the main Schulich School of Business and McEwen Concierge Desks to students, staff, guests and visitors, other members of the York community and the general public. offering directions. dispensing general information about the building, its facilities, and special events, plus receiving and returning lost and found items. Education: High School Diploma Experience: Minimal experience in a customer service role Skills: Good interpersonal and communications skills. ability to answer questions in a clear, concise and professional manner. Ability to exercise tact and diplomacy Ability to deal calmly, courteously and effectively with people Additional Notes: Excellent attendance and punctuality are essential

The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment. York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation. We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact. York University employees must apply to jobs through the Employee Career Portal - YU Hire. If you are a current York University employee and/or are using your rights under a collective agreement to view and/or apply to jobs, you MUST log into YU Hire to access the York University Employee Career Portal. PLEASE NOTE: This job posting is for an existing vacancy. Applications must be received by 11:55 pm EST on the posted deadline date, if applicable. Posting deadlines can be updated, or modified, at any time based on hiring needs. Please refer to the York U Career Portal when confirming posting deadlines.