Technical Program Manager, IT Service Management (H/F)

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Technical Program Manager

Location(s): Toronto office (30 Adelaide St.)/Status: Full time permanent

We are a fast-paced environment, who promote flexibility, authenticity and offer a hybrid working model to ensure employees can manage their day and meet both work and personal commitments.

Hybrid Work Model & a Business Casual Dress Code, including jeans

Your Future: RRSP Matching Program, Professional Development Reimbursement

Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays

Medical, Dental, Vision, Employee Assistance Program, Parental Leave

Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity

Training: Hands-On, Team-Customized, including SS&C Learning Institute

Discounts on fitness clubs, travel and more!

Director of Program/Project Management you will be responsible for:

managing, planning, and execution of waterfall/agile workstreams of Technology Infrastructure strategic deliverables.

building relationships between several IT units, as well as internal and external Business stakeholders.

Managing a strategic migration into a private cloud of a broad set of critical and client facing business workflows, with multiple workstreams managed by other PMs, Technical Leads and Architects

Serving as a liaison and building bridges among team members within the project, including vendors.

Tech Infra, Product Engineering, Business Units and Clients)

Developing and managing the detailed schedule, identify early warning indicators, provide direction for early resolution of risks, issues and clear escalation path for project committees.

Building and presenting for Senior Director, VP and CIO level presentations & project communications.

Initiating process improvements based on a new target technology model and adoption based on private cloud technology roadmap

Promoting agile enablement within the team.

strong program management and scrum master knowledge and experience,

• strong technical background in integrating multiple technology layers into a client facing services
• 10+ years of combined Project Management and Scrum Master experience working on medium-to-high complexity initiatives.
• 5+ years of experience in Agile Project Management and/or Senior Scrum Master roles, with expertise in both waterfall and Agile methodologies.
• Extensive experience in managing technology and business projects with high degree of complexity, systems integration and organizational change management.
• Proven ability to manage high-visibility projects with strong executive presence and excellent communication, presentation, and facilitation skills.
• Undergraduate degree with CSM, PMP or equivalent certification with proficiency in JIRA, Confluence, and SharePoint.
• Strong technical background and understanding of change and risk management, SDLC, and advanced knowledge of Agile Project Management workflows, including sprint backlogs, milestones, release burndowns, and work-back schedules.
• fosters a positive, equitable and progressive workforce and is committed to accommodating applicants with disabilities throughout the hiring process. We will work with applicants requesting accommodation at any stage of this process. No phone calls or email applications please. You need to be legally eligible to work at the location(s) specified above and, where applicable, must be able to provide a valid work or study permit, if selected for an interview.

SS&C uses AI tools to help screen and assess applicants by analyzing resumes and applications to identify candidates whose skills match our needs. These tools support, but do not replace, human decision-making

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.