Analyste en développement des affaires/Business Development Analyst

part of the PCL Family of Companies (PCL), we don't just build projects -- we build opportunities, careers and communities. We are 100% employee-owned, every employee has a stake in our success, and that shared commitment drives how we work, grow and lead in the construction industry.

We're a team of builders who care deeply about what we create and who we build with. We are not only shaping the future of construction, we are also committed to shaping the future of your career.

Employee ownership opportunities that build long-term value
Annual discretionary performance bonuses
RRSP, TFSA, Pension Contribution Options
Flexible medical, dental and vision benefits
Prescription drug coverage and virtual care services
Life, AD&D and disability insurance
Paid parental leave and family care support
Health and lifestyle spending account options
Mental health and wellness support, including Employee Assistance Programs
Access to world-class training through PCL's College of Construction and professional development courses
Here's how a Business Systems Analyst for PCL Constructors Inc. within Edmonton NAHQ contributes to our team:
Provide overall support for Salesforce, an enterprise customer relationship management (CRM) system and related business development systems
Analyze business problems to identify solutions and make recommendations/create business cases for improvement.
Develop user acceptance test plans, data, and conditions. Coordinate, document, and execute user acceptance testing, including tracking of issues and reporting on statuses.
Create and update training materials and other documents.
Conduct end user training – classroom and web-based.
Gather and analyze system-adoption data and metrics.
Identify opportunities for improved utilization of existing business applications and processes and integrate business process improvements with system improvements to create wholistic and cost optimized processes.
Develop and maintain strong, customer-focused relationships with all stakeholders.
Experience with Salesforce Sales Cloud or comparative CRM.

• Postsecondary degree or diploma in information management, information technology, business administration, computing science, or related discipline preferred.
• 3 years of progressive experience in a related field.
• Certification from Business Analyst Body of Knowledge (BABOK) or International Institute of Business Analysis (IIBA), or equivalent preferred.
• Demonstrated ability to understand and interpret stakeholder needs and make recommendations that support the project/solution and company-wide objectives.
• PCL projects are where life happens, where communities connect, careers begin, and progress is made. Regardless of the type of project, we are building something bigger: a future that's inclusive, resilient and full of opportunity.

This recruitment process does not involve the use of artificial intelligence (AI) to screen, assess, or select applicants. Edmonton, Alberta (Corporate)
Job Title: Business Systems Analyst