Team Lead Sales / SDR H/F
Cloudtalk
Personalized 1:1 Coaching
Toronto, Hybrid (4 days in-office | 26 Wellington Street East, ON M5E 1S)
Uncapped sales bonuses
Lead & coach a high-performing inbound SDR team
Powered by a January 2024 $28 million Series B investment from top investors like KPN Ventures, Lead Ventures, Point 9, and HenQ, CloudTalk's AI-powered business communication platform helps 4,000+ sales and support teams make customer experience the greatest competitive advantage for driving more revenue.
Modern businesses all around the world can lead meaningful conversations while managing calls and messages from one place.
CloudTalk is on a mission to create a unified ecosystem for sales and customer service teams' communication where every professional can engage in more productive and meaningful conversations.
CloudTalk is strategically expanding its presence in Tier 1 markets and has assembled a high-impact Inbound SDR team in Toronto. As an SDR Team Lead , you will own the day-to-day performance of our inbound SDR team in Toronto — coaching reps, driving qualification standards, and working closely with Account Executives to ensure a seamless pipeline handoff.
This is a player-coach role: you will carry a reduced individual SQO quota alongside your management responsibilities, keeping you close to the process you are leading. As the Toronto team scales, this role offers a clear path toward a full Sales Management position.
Sell cutting-edge AI products in a high-growth market
Join a global team – work with talented CloudTalkers across Europe, the US, and Asia, both in-person and remotely. Lead, coach, and develop a team of up to 10 inbound SDRs in Toronto, driving individual and collective SQO attainment
Carry a personal SQO quota while maintaining high qualification standards
Run regular 1:1s, call reviews, and pipeline debriefs to identify coaching opportunities and performance gaps
Partner closely with Account Executives to ensure smooth, high-quality handoffs and feedback loops on lead quality
Own onboarding and ramp plans for new SDR hires joining the Toronto team
Track and report on key metrics (SQOs, conversion rates, activity KPIs) in HubSpot — keeping data clean and actionable
Collaborate with Sales Enablement and RevOps on process improvements, tooling, and playbook iterations
Experience : 3+ years in a B2B SaaS SDR or sales role, including at least 1 year managing or formally leading a team of quota-carrying reps
Data fluency : You use CRM data (HubSpot experience a plus) to diagnose performance, not just report it
1-1 Coaching sessions with our resident communications advisor
Leaders Academy & Learning and Development Budget
Home office budget
Private Healthcare
Referral bonuses
Virtual & physical team buildings
Initial Chat : Interview with our Talent Acquisition team
- Role Deep Dive Interview with Gauthier, our SDR Manager
- By submitting your application, you acknowledge that Cloudtalk will process your personal data based on Cloudtalk’s legitimate interest in finding the most suitable candidate and a pre-contractual relationship with you. For more information on how Cloudtalk processes your personal data, please refer to our Privacy Notice .
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