Account Manager / Sales Manager Service Management (m/w/d)

At Arctic Wolf were not just navigating the cybersecurity landscape - were redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: weve earned recognition on the Forbes Cloud 100 CNBC Disruptor 50 Fortune Future 50 and Fortune Cyber 60 lists and we recently took home the 2024 CRN Products of the Year award. Were proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRNs Products of the Year award in the inaugural Security Operations Platform category. Join a company thats not only leading but also shaping the future of security operations.

Arctic Wolf is searching for a highly motivated flexible proven technology sales leader and professional to join our enterprise sales team. Account Executives are major contributors to Arctic Wolf fast-growth success as they drive and quarterback new account acquisition in the small to medium enterprise market. Working with your SE channel field events customer success and sales development teams Enterprise Account Executives hold responsibility and accountability for achieving sales goals in the area. As the face for Arctic Wolf in Canada this executive sales role will represent our team culture and services with integrity energy collaboration and intelligence to partners prospects and customers on a daily basis.

Consistently achieve quarterly and annual sales quotas through a solid measurable sales process while conducting detailed and professional sales campaigns
Identify net new prospects in assigned territory through discovery calls regular partner meetings events partner registrations and personal prospecting
Understand the Arctic Wolf Networks CyberSoc capabilities benefits outcomes and industry context to best position our service and navigate an intelligent sales campaign
Use internal security communication and CRM tools to increase your personal efficiency and productivity while delivering accurate business and customer information to the business
Manage multiple business sales cycles and customer priorities with 10-20 sales opportunities each quarter while also navigating long-term strategic opportunities
Master competitive offerings and differentiation to focus on customer requirements and outcomes ensuring effective opportunity qualification and tactical positioning on sales campaigns
Collaborate with internal lead generation resources to establish pipeline of business and expand opportunities within the territory
Be the key person to build solid rapport with prospects while acting as the team quarterback to keep the sales process moving forward
Assist in finding building managing and growing new business partnerships within the reseller and ecosystem community to build pipeline and leverage relationships for competitive advantage
Leverage personal networks and business partnerships to generate net new leads for the territory
Significant in-territory travel to engage onsite with prospective customers
Collaborate with the management team to develop near-term and long-term strategic territory plans
Lead weekly territory calls and establish strong lines of communication between pre-sales engineering marketing channel inside sales and other business development resources
Constantly improve communication and relationship with pre-sales engineering counterparts to create a cohesive selling process and customer experience
Bachelors degree (business administration finance economics computer science computer information systems) or equivalent combination of education and experience. MBA is a plus.
Skilled in selling techniques within a proven sales process framework and a minimum of 5 years experience selling to the mid-market (not Fortune 500)
A proven track record of consistent sales quota achievement
Security storage SaaS or related sales experience required
Ability to communicate effectively in writing and verbally with both customers and colleagues at all levels
Solid level of technology spreadsheet and CRM utilization
Devotion to continual personal sales development customer service and follow-up
Ability to be flexible and work in a rapidly changing environment is required
Experience of successfully translating and communicating key technical concepts to both technical and non-technical audiences
At Arctic Wolf we foster a collaborative and inclusive work environment that thrives on diversity of thought background and culture. Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction with over 7000 customers worldwide and more than 2000 channel partners globally. As we continue to expand globally and enhance our technology Arctic Wolf remains the most trusted name in the industry.

Arctic Wolf recognizes that success comes from delighting our customers so we work together to ensure that happens every day. We believe in diversity and inclusion and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate thatby protecting peoples and organizations sensitive data and seeking to end cyber risk we get to work in an industry that is fundamental to the greater celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. See more about our Pack Unity also believe and practice corporate responsibility and have recently joined the Pledge 1% Movement ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

Equity for all employees
Flexible time off and paid volunteer days
Training and career development programs
Comprehensive private benefits plan including medical mental health dental disability and value-added services
Robust Employee Assistance Program (EAP) with mental health service
Fertility support and paid parental leave
Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race color religion sex orientation national origin age disability genetics or any other basis forbidden under federal provincial or local law. Arctic Wolf is committed to fostering a welcoming accessible respectful and inclusive environment ensuring equal access and participation for people with disabilities. As such we strive to make our entireemployeeexperience as accessible as possible and provideaccommodationsas required for candidates and employees with disabilities and/or other specific needs where possible. Conducts duties and responsibilities in accordance with AWNs Information Security policies standards processes and controls to protect the confidentiality integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).
S. export control laws and regulations including the Export Administration Regulations (EAR). Please note that if applicable an offer for employment will be conditioned on authorization to receive software or technology controlled under these laws and regulations.