Retail - Store Operations Director

Operational Excellence Manager Calgary, AB
From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.
Start your journey with OBE and help us build the future.
As our OpEx Manager, you will be the driving force behind continuous improvement across our operations building a culture where efficiency, quality, and innovation are woven into everyday work. Leveraging Lean (TPS), Six Sigma, and cutting-edge process methodologies, you will lead cross-functional teams to deliver measurable outcomes that matter to our customers, our people, and our business.
Lead, mentor, and coach a high-performing OpEx team building the competencies, accountability, and collaborative mindset needed to sustain long-term improvement.
Champion a culture of continuous improvement by identifying and systematically reducing waste at every level of the organization.
Identify, prioritize, and execute process improvement projects that are directly aligned with our strategic goals.
Facilitate Kaizen events, value stream mapping, root cause analysis, WPO sessions, and a full range of Lean tools bringing the right approach to every challenge.
Use existing process data to forecast improvement outcomes and communicate progress clearly during monthly OpEx reviews.
Partner with plant management and OpEx support staff to keep everyone aligned on initiatives, priorities, and wins.
Develop and deliver engaging training programs in Lean, Six Sigma, and CI principles making expertise accessible across the organization.
Maintain a strong and visible shop-floor presence leading by example and staying connected to the work.
Bachelor’s degree in Engineering, Business, Operations Management, or a related field.

• 5+ years of experience in operational excellence, process improvement, or related roles.
• Strong analytical, problem-solving, and project management capabilities.
• Excellent communication and facilitation skills you can engage audiences from the shop floor to the boardroom.
• Proficiency with data analysis tools and process mapping software.

Work-life balance – PTO and holidays, including floating holidays you can choose
Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses
Training – We will equip you with the knowledge and skills you need to succeed
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