Tech Services Consultant
Garage111 Performance Ltd
Service Advisor – Automotive
We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Greet service department customers promptly and courteously—attitude is everything!
Listen to customers and clearly translate repair needs to techs
Adhere to policies on vehicle care and operation
Follow up on each repair and keep customers informed of progress
Inspect repair quality and ensure all work is complete
Notify customers when vehicles are ready for pick up
Review and explain repairs and associated costs with customers
Handle minor customer concerns and complaints
Keep Service Manager informed of all problems and potential problems
Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
At Garage111, we are a certified, full service automotive facility specializing in maintenance, diagnostics, repairs, performance upgrades, and vehicle modifications for all makes and models. We combine the latest automotive technology with dealership level procedures and systems to deliver exceptional service to our customers.
If you are passionate about the automotive industry and take pride in quality workmanship, we would love to hear from you. Whether you are an experienced technician, service advisor, or looking to grow your career in a professional and supportive environment, Garage111 offers the opportunity to work alongside a skilled team that values expertise, continuous learning, and customer satisfaction.
Our team of certified technicians, automotive experts, and engineers is committed to excellence in every repair and every customer interaction.
Vacancy posted 22 days ago
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