Order Management Processor

Shop Administrator Location Edmonton, AB : Shop Administrator Closing Date: Apr 30, 2025 Department: Shop
The Shop Administrator is crucial in supporting the Shop Department by efficiently organizing and communicating project deadlines and managing work orders in the internal database. Working in a fast-paced yet casual environment, the Shop Administrator collaborates closely with the Shop Coordinator and ensures customer satisfaction through accurate data entry and administrative tasks.
Administrative Support:
Collaborate with the Shop Manager, Shop Coordinator, and Shop Foreman to handle administrative tasks effectively.
Manage incoming emails and phone calls promptly and efficiently.

Project Management:
Conduct necessary data entry for each project.
Create and help maintain traffic flow into the Shop.
Communicate with various staff members to finalize project details.

Data Management:
Notify the Shop Coordinator about any issues or concerns and update the database accordingly.
If any information is missing, report it to the Shop Coordinator. If the GC is complete, finalize the job and pass it to the Shop Coordinator for planning and scheduling.

Distribute completed paperwork to the shop personnel as required.

Review concerns or ideas with the Shop Manager and Shop Coordinator to improve operations.
Greet customers when they arrive on-site and assist them with any immediate requests

Excellent skills in Microsoft Outlook and Excel to manage emails, data, and administrative tasks effectively.
Proficient in data entry with high accuracy and attention to detail.
Possess a pleasant telephone manner and the ability to handle pressure and disappointments professionally.
Knowledge of the fundamentals of kitchen cabinet fabrication.