Senior Sales Engineer / Pre-sales

As a Senior Sales Engineer, you’ll combine your technical aptitude, exceptional communication skills, and creative problem solving to help enterprise merchants design and implement scalable, reliable solutions on the affirm platform. You’ll support pre-sale activities by leading technical discovery, analyzing requirements, and identifying well-architected solutions, while playing a key role in winning deals and driving the business forward.

Staff Sales Engineers are part of the Merchant Engineering team and work closely with affirm’s sales, engineering, and product teams. You will work cross-functionally to develop merchant solutions, serve as a trusted technical advisor to customers, identify product enhancements, and help build internal processes that scale.

Technical Expertise: Serve as the subject matter expert on affirm’s integration solutions, demonstrating deep understanding of merchant checkout, customer journeys, and the competitive landscape. Making the most compelling technical case for affirm to merchants. Consistently demonstrate your technical expertise and knowledge of affirm’s product suite through developing and articulating compelling technical narratives that map affirm’s capabilities to merchant systems, increasing solution scope and long-term platform adoption.

Architect elegant solutions addressing specific customer challenges, including complex integrations and customizations. Evaluate tradeoffs across merchant constraints, platform capabilities, and non-functional requirements, and design tailored solutions aligned with each merchant’s business and technical priorities.

Merchant Trust: You will be responsible for building the trust of your technical counterparts, both internally and externally, while also fostering long term relationships with our Enterprise & Key merchants.

Partner with sales and partner engineering teams to drive opportunities for our largest customers, leading solution strategy and laying groundwork for successful implementations.

Product Influence: Act as the "voice of the customer," providing actionable insights to influence product development and feature prioritization to product management at affirm.

Create and share best practices, reusable assets, and training materials to enhance go-to-market efficiency.

Sales Support: Provide technical & architectural input into sales planning and forecasting, identify technical risks and constraints early, and collaborate with Sales Operations to design scalable, repeatable technical engagement models. Work with Sales operations to build and refine scalable business processes.

Market Engagement: Develop pre-sales support material and documentation for new products and features.

BA/BS degree in business/technology, or equivalent technical account management experience

4+ years of experience in 4+ years in Sales Engineering, Solution Architecture, Partner Engineering, Solutions Engineering, technical sales or pre-sales roles, focusing on solution architecture and best practices

Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures, with particular emphasis on Checkout processes and payment systems

Proven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and high attention to detail

Extensive experience with Ecomm, In-Store, Telesales etc. Solid understanding of financial infrastructure industry trends and emerging technologies

Keen technical mind comfortable writing scripts in at least one programming language

Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences

Executive presence and strong relationship-building skills

Passion for customer success and dedication to championing the customer voice

Experience architecting solutions & technically positioning them with prospects for e-commerce platforms, payment gateways, in-store point of sale systems etc.

Willingness to travel up to 30% of the time

Equity Grade - -

Location - Remote Canada

This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan.

Remote-first with flexibility built in

Affirm is proud to be a remote-first company. Some positions may occasionally require in-person work at an affirm office, and a few are office-based due to the nature of the work. Health coverage at no cost: Flexible time off and generous holiday calendars help you rest when you need to.

We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.