Senior Showroom Sales Representative

Sales
Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

As a Senior Sales Representative for Caterpillars MineStar Technology you will play a pivotal role in driving strategic sales and delivering cutting-edge solutions to both surface and underground mining operations. Youll collaborate closely with Cat Dealers strategic partners and directly with mining customers to promote and sell the MineStar portfolio of products and services.
In this senior role you will lead the full sales cyclefrom prospecting and relationship building to quoting negotiating and closing dealswhile ensuring exceptional customer satisfaction and dealer engagement across your assigned territory. You will also mentor junior sales representatives and contribute to shaping regional growth strategies.
Sales & Territory Management
Achieve and exceed sales targets; Develop and maintain strong relationships with Cat Dealers and mining customers.
Drive business development initiatives and support product certifications in new markets.
Provide strategic input into territory planning and growth initiatives.
Customer & Dealer Engagement
Act as the primary liaison for Voice of Customer (VOC) and Voice of Dealer (VOD) providing valuable insights to internal teams.
Monitor customer satisfaction and loyalty drivers ensuring continuous improvement.
Serve as a trusted advisor to customers and dealers on technology adoption.
Market Intelligence & Strategy
Analyze market trends competitive landscape and economic factors to identify growth opportunities.
Participate in monthly forecast reviews and provide accurate reporting via Salesforce CRM.
Contribute to strategic planning and execution of regional sales campaigns.
Training & Support
Lead and support dealer/customer training sessions and application consulting.
Execute commercial programs and campaigns including hardware/software upgrades.
Mentor and coach junior sales representatives on best practices.
Partner with internal teams across product development support deployment and marketing to shape industry solutions.
Establish and uphold project policies and guidelines to meet strategic goals and deliver results.
Industry Knowledge: Deep understanding of mining industry value drivers particularly within underground and surface applications. Experience in commercial marketing operational technology information technology or mining industry.
Customer Focus: Ability to align customer needs and satisfaction as primary considerations in all business decisions and leverage that information in creating customized solutions.
Effective Communications: Self-starter with leadership skills commercial acumen and ability to work independently in a fast-paced environment.
Expertise in successful negotiation concepts and techniques; Ability to articulate product/service value and differentiate offerings to meet customer needs.
Project development experience.
Understanding of Caterpillar Dealer organization competitive merchandising programs and mining operational value drivers.
Previous experience working in mining or a mining engineering degree.

This position requires the candidate to work full-time in the Toronto ON office.
Domestic relocation is not available.
This position may require up to 60-70 % travel.
Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Not ready to apply Join our Talent Community.
Senior IC