Emergency Health Services Operations Manager

Supervisor Immunization Services - Clinical

Health Services Immunization Services

Status: 1 Contract Full Time (10 Months)

Work Mode: Hybrid * see below for more details about this work mode.
Location: 7120 Hurontario Street Mississauga with travel required between clinic sites within Peel Region (Mississauga Brampton and Caledon).
The Immunization Services Division is a singular self-sufficient and integrated vaccination program within Peel Public Health that works collaboratively with internal and external partners to improve protection in Peel against vaccine preventable diseases.

The Immunization Services Division is looking for an experienced health services leader to provide operational oversight and strategic guidance to a multidisciplinary team within the Immunization Services Division. You will be accountable for managing clinic operations vaccine inventory immunization records and educational initiatives while leading complex projects to enhance program delivery service efficiency and public health outcomes.

Plan develop implement supervise and evaluate Public Health programs mandated under the Ontario Public Health Standards (2008) specifically for Vaccine Preventable Diseases and Foundational Standards in alignment with Ministry of Health requirements
Ensure compliance with all relevant legislation public health standards and regulated health professional practices across a multidisciplinary team.
Support the development and implementation of team program sectional divisional departmental and corporate initiatives and priorities
Lead the creation and execution of program philosophies objectives policies and procedures to guide high-quality service delivery
Recruit orient supervise assign and delegate work mentor and manage performance of clinical and non-clinical staff to achieve program goals and population-level health outcomes
Develop and monitor program budgets manage financial resources including vaccine reimbursement and OHIP billing and ensure alignment with the Region of Peels financial framework
Liaise with internal and external stakeholders including public health units community partners physicians long-term care facilities and educational institutions to support program success and zone-based clinic models
Plan implement and evaluate targeted health promotion strategies and clinical services to meet team-level objectives
Analyze service levels and key performance indicators using continuous quality improvement (CQI) methodologies to ensure effective and efficient program delivery
Administer coordinate and maintain provincial and local health databases and platforms including iPHIS IRIS BIOS CHR COVax/VAB Panorama JBS BookJane HRMS and ERP systems
Utilize research health status data surveillance metrics and performance measures to inform team and section-level planning and decision-making.
Lead team contributions to emergency and urgent public health responses (e.g. COVID-19 surges) including after-hours management responsibilities
Collaborate with divisional leadership in strategic planning performance tracking and the achievement of both program-specific outputs and population health outcomes
Supervise clinic operations and both clinical and non-clinical staff in school-based and community immunization clinics across Caledon Brampton and Mississauga

A Baccalaureate Degree in Nursing
At least three years of experience in Public Health
Evening and weekend work as needed based on program requirements
Broad knowledge of Public Healths mandate population health principles and applicable legislation policies and standards
Knowledge of and experience applying change management frameworks (e.g. ADKAR) to support organizational change
Strong organizational planning and time management skills
Effective coaching mentoring and team-building skills
Ability to work in a fast-paced environment and adapt to complex situations that require an urgent response/attention (e.g. disease outbreaks)
Demonstrate a commitment to diversity equity and inclusion through continuous development modeling inclusive behaviors and proactively managing bias

Additional education in Public Health epidemiology or related fields
Previous supervisory experience within Public Health or related field

Voluntary enrolment into OMERS pension plan (where applicable)

• Accrue Vacation on a monthly basis (where applicable) starting at 3 weeks per annum
• 3 Paid personal days and floating holidays
• Flexible hours supporting your wellness and wellbeing
• Annual performance review and merit increases based on performance (where applicable)
• Supportive leadership and a culture of respect and inclusion
• A minimum of two days per week on-site is expected with additional in-person presence as operational needs evolve. This arrangement allows for a blend of in person and hybrid work that adapts to support both organizational priorities and employee flexibility and is subject to change over time.

The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved.

Ourrecruitmentprocesswill include video conference technology

Peel Region delivers essential services to more than 1.5 million residents and approximately 200000 businesses.

Were working to create a community that is safe inclusive and accessible. Our workforce is 6700 strong and s ince 1974 weve been delivering a wide range of resident focused services. Our services include paramedic services health programs long-term care and services for seniors child care support garbage collection and recycling waste water and water treatment road maintenance financial assistance and housing support.

We strive to develop a workplace that values and respects diversity practices inclusion recognizes the unique contributions and abilities of all people and facilitates innovative thinking. Each employee has an important role within our community and when we work together its impactful. We encourage you to join us in delivering essential services and programs to our diverse community. As one of the most diverse regions in Canada we are committed to establishing a qualified workforce that is reflective of the population we serve.
Accessible formats and communication supports are available. As we send time sensitive correspondence via email (i.e. testing bookings interview dates) it is imperative that applicants check their email regularly.