Credit-Manager F/H - Comptabilité (H/F)

Credit Manager – Calgary, AB
New West Truck Centres has been a trusted name in Western Canada’s transportation industry for over 40 years. As an authorized Freightliner and Western Star dealer, we take pride in delivering quality service and exceptional customer support.
Behind that customer experience is a strong finance function that keeps the business running smoothly. Many of our most successful team members come from high-volume collections or customer-facing roles where persistence, organization, and accountability are critical.
Your direct manager is an experienced and supportive finance leader who values accountability and clear communication. You’ll receive hands-on support as you get up to speed on our systems, processes, and customers.
You’ll also gain exposure to broader finance operations, credit decision-making, and cross-functional collaboration with Service, Parts, and Sales teams.
Our total compensation package offers job security, health, dental, EFAP, vision care, and life insurance.
Under the supervision of the Assistant Controller, the Credit Manager is responsible for managing accounts receivable and driving collections performance across the organization.
You’ll work directly with customers and internal teams to ensure timely payments, resolve issues, and make sound credit decisions.
This role is ideal for someone with a strong collections background who is comfortable managing a high-volume portfolio, having direct conversations with customers, and taking ownership of results.
A Day in the Life of a Credit Manager
You start your day by reviewing aging reports and identifying accounts that need immediate follow-up. You prioritize your list and begin reaching out to customers to secure payments, clarify issues, and keep accounts moving.
You’ll review new accounts, assess credit risk, and set appropriate limits. You’ll also handle credit override requests, balancing risk with business needs.
By the end of the day, you’ve moved accounts forward, reduced risk, and kept the business running smoothly.
Collections & Accounts Receivable – 70% of your time is spent here

• Own and drive collections across a high-volume portfolio
• Proactively follow up on past due accounts and secure payment commitments
• Manage customer conversations professionally and confidently
• Maintain accurate customer records and account information
• Credit & Decision Making – 30% of your time is spent here
• Review and assess new customer accounts
• Establish and manage credit limits based on financials and history
• Make credit decisions within assigned authority
• Handle credit override requests while balancing risk and business needs
• Provide visibility to leadership on risk, trends, and problem accounts

High School Diploma required
• Post-secondary education in accounting, finance, or a related field is an asset
3 to 5 years in collections or accounts receivable

• Strong collections background with proven ability to manage past due accounts
• Proven experience managing a high-volume AR portfolio and achieving collection targets
• Credit decision-making experience is an asset
• Ability to handle direct and sometimes difficult customer conversations
• 3 Things To Be Successful as a Credit Manager

• Persistence and accountability in driving collections results
• Strong communication skills and confidence in customer conversations
• This is a Monday to Friday position, 40 hours per week

• The diversity of our workforce reflects the communities and customers we serve.