Field Service Technician (Technicien Service Clients) F/M
Biesse
Join the Biesse Team as a Field Service Technician!
Are you a hands-on problem solver who enjoys working with heavy capital machinery in a fast-paced, dynamic environment? Earn travel rewards! Able to earn hotel & airline points towards your personal account during business travel.
Focus on the job – flight, hotel & rental car reserved for you by an in-office team member, and tools/equipment are provided by the company.
Perform mechanical installation , repair, and maintenance of advanced machinery at customer sites.
Provide hands-on training to customer representatives on machinery operations and maintenance.
Analyze, troubleshoot, and diagnose mechanical, electrical/electronic, and pneumatic issues to ensure machinery operates at peak performance.
Conduct on-site service interventions , collaborating with customers to resolve problems efficiently and effectively.
Maintain detailed service reports to ensure accurate documentation of all service activities.
Build and maintain strong customer relationships to deliver an exceptional service experience.
Adhere to all company policies and safety guidelines while ensuring company equipment is secure and well-maintained.
Travel Availability : Willingness to travel extensively (90–100%), Monday through Friday.
- 3 - 5 years of technical service experience, preferably with CNC industry machinery or similar equipment.
- A technical diploma or equivalent hands-on work experience.
- Strong troubleshooting skills with knowledge of mechanical, electrical/electronic, and pneumatic systems.
- Proficiency in using mechanical and electrical measuring instruments to diagnose and resolve issues.
- A proactive problem-solving attitude with a commitment to customer satisfaction.
- Fluent English is required; bilingual skills in Spanish are a bonus!
Vacancy posted 3 days ago
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