Tech Support Analyst

Technology

BMO is looking for Mainframe Environment Support Analyst to join their team for supporting the mainframe development/testing environments in a team of 14. This is a permanent full time role located in Scarborough ON (expected to be in office 2 times a week or 8 times a month).
Build and maintain the QA and Development test environments.
Build CICS test regions and set up offline JCL as per business requirements.
Review Environment Build Document and provide feedback and suggestions to project teams.
Monitor performance of CICS applications Batch processing jobs.
Provide support/service to the QA and Development groups for applications.
Participate in project and team meetings interacting and collaborating with team members and other departments (e.g. Ensure environment set-up meets the project requirements based on documentation provided.
Support the projects for the duration of testing and implementation.
Complete all environment support activities in a timely and accurate manner.
Contribute to Release Planning sessions with Dev QA and project stakeholders.
Contributes to building a knowledge base for the team (creating and updating documentation).
Contributes to the groups objectives by actively engaging in projects and getting cross-trained on multiple applications under the teams portfolio.
Assists in identifying gaps increasing the effectiveness and efficiency of existing operational methods and workflows by identifying recommending and implementing process improvements.
Offers input and provides analysis to support continuous improvement of business processes and procedures within the scope of the team work.

Technical Skills:

• Mainframe: TSO JCL RACF CICS VTAM SDSF DB2 ESP MFT FTP NDM MQ IBM Websphere
• 7 years of mainframe experience primarily in JCL CICS and DB2
• Automation skills on mainframe using Rexx and other utilities: Flexibility and capability to work on Mainframe to Distributed Systems interfaces: Digitization and modernization of legacy mainframe utilities/tools/processes

Salaries for part-time roles will be pro-rated based on number of hours regularly worked. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives discretionary bonuses as well as other perks and rewards. BMO also offers health insurance tuition reimbursement accident and life insurance and retirement savings plans. It calls on us to create lasting positive change for our customers our communities and our people. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones as you help our customers reach theirs. From in-depth training and coaching to manager support and network-building opportunities well help you gain valuable experience and broaden your skillset.

Accommodations are available on request for candidates taking part in all aspects of the selection process. A recruiting agency must first have a valid written and fully executed agency agreement contract for service to submit resumes.