Guest Services Operations Manager
Club Med
Do you know Club Med? We have nearly 70 resorts, open in summer and winter, in 26 countries. We offer high-end vacations in the mountains and by the sea. Our customers are looking for happiness and freedom.
You will be able to travel around the world.
Each Resort has several restaurants and bars, both event-based and more intimate, serving our Premium All Inclusive offer. From buffets to plated service, from show cooking experiences to numerous festive events, you will have no shortage of opportunities to express your know-how and creativity while enriching yourself with all our facets. Our refined offer is based on 5 pillars: creating memorable experiences, surprising with a multitude of conceptual catering spaces, working for the well-being of everyone (including your own), playing on the emotions and senses through the staging, all in a fun and relaxed atmosphere.
Efficient, you know how to manage priorities and ensure timely service.
Attentive, you ensure each guest receives personalised service.
Supervise a team of 10 to 30 restaurant employees
Assist the restaurant manager in the organisation of the service and the management of the resort's restaurant teams
Ensure the quality of the welcome, the set-up and the service in the dining room (600 to 1000 covers per service)
Unite and motivate your teams around defined objectives and support them in their development
Develop additional sales and participate in optimising the economic results of the service
Manage stocks and orders of products, consumables, small hotel equipment (PMH) and linen (tablecloths, towels etc.)
Guarantee the quality of services, compliance with Club Med health and safety rules as well as the maintenance of the resort's assets
You'll create a golden experience on your resume, within a company that accompanies you and trains you continuously to help you become the best version of yourself.
O Assistant Restaurant Manager, you will be able to benefit from the infrastructures and activities offered by Club Med. If you feel like it, you can even go on stage to show your talents!
All our positions are open to people with disabilities.
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