Temporary Assistant Store Manager

Join the Bold Side of Retail!
Assistant Store Manager - Montreal Eaton Centre (onsite)
We're Psycho Bunny, the rebellious, refined clothing brand turning heads with our premium quality, vibrant style, and unmistakable logo. With over 200 points of sales worldwide (and counting!), we're on a mission to redefine bold standards in retail.
Reporting to the Store Manager, the Assistant Store Manager strategically manages and promotes sales culture within a retail environment to achieve or exceed sales, KPIs, and profitability goals through short- and long-term planning and expense control. They guarantee consistently high customer experience within the Store per Psycho Bunny’s core values and service standards.
Support the Store Manager in managing the day-to-day operations of the store to ensure the store meets key performance indicators and profit and loss expectations
Support the Store Manager with the recruitment, training, development and succession of high-performing, results-driven Team Members
Through direction of the Store Manager, ensures successful implementation of programs, policies, routine and seasonal initiatives, and specific store needs.
Cooperates with the Store Manager to develop clear action plans for store and thrives to achieve objectives, deliverables and timelines of plan.
Through direction from the Store Manager, takes accountability for training and execution of in-store in all areas, including business, operations, and sales/customer service, to ensure all employees are trained in Retail Standards.
Support team members (e.g., leading by example or coaching) to ensure a great guest experience, including assessing guest needs, providing technical product educations, and supporting in-store transactions and omnichannel programs (e.g., buy online pickup in store, phone sales, and ship from store options).
Support the store’s recruiting and hiring process, onboarding training, and overall performance management activities.
Engage in career discussions to support and reinforce team understanding of how working at Psycho Bunny will contribute to their career and personal growth.
Resolve guest feedback and address emergent issues, including guest escalations and emergency requests, helping to "make it right" for guests.
Execute along with the Store Manager all requirements concerning applicable Health and Safety Standards & Covid-19 to maintain a safe and compliant working atmosphere for all Store Team Members & customers.
Establish supportive and productive relationships with all team members, focusing on personal and professional development.
3+ years of experience in a similar retail management role.

Contract
~ This role is a 12-month contract

Group Insurance coverage, including health, dental, vision

• Casual dress code
• An Employee/Family Assistance Program
• 2 weeks of vacation & additional paid time off, including a day off for your birthday!

Diversity & Inclusion
Psycho Bunny is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business needs, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances.