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Full-Time Hotel Front Desk Agent

$17 per hour

Quality Inn and Conference Centre

Front Desk Clerk, Hotel

Quality Inn and Conference Centre

Location Red Deer, AB

Salary 17.00 hourly / 30 to 44 hours per week

Full time

Weekend, Shift, On call, To be determined

Starts as soon as possible

Languages English

Education Secondary (high) school graduation certificate or equivalent
experience

Experience: Experience an asset

Work must be completed at the physical Location. There is no option to
work remotely.

Work setting

Urban area

Hotel, motel, resort

Responsibilities:

Register arriving guests and assign rooms

Resolve complaints and claims

Process group arrivals and departures

Take, cancel and change room reservations

Provide information on hotel facilities and services

Provide general information about points of interest in the area

Exchange foreign currency

Process guests' departures, calculate charges and receive payments

Balance cash and complete balance sheets, cash reports and related
forms

Maintain an inventory of , reservations and room assignments

Follow emergency and safety procedures

Clerical duties (i.e. faxing, filing, photocopying)

Answer telephone and relay telephone calls and messages

Assist clients/guests with special needs

Contact customers to deliver requested wakeup calls

Perform light housekeeping and cleaning duties

Provide customer service

Additional information

Security and safety

Criminal record check

Work conditions and physical capabilities

Attention to detail

Standing for extended periods

Personal suitability

Client focus

Dependability

Efficient interpersonal skills

Excellent oral communication

Excellent written communication

Flexibility

Judgement

Organized

Reliability

Team player

Until Date: 2026-05-29

Vacancy posted more than 2 months ago
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