Regional Service and Parts Manager

Brandt is currently seeking a Parts Manager for our Halifax & Sydney location. The Parts manager is focused on increasing sales and resultant profits, while also enhancing competitiveness in the marketplace and maintaining dealer/customer satisfaction. This position is responsible for the management of parts operations, product support and personnel to maximize returns on investment through optimizing Parts Department processes.

Duties & Responsibilities
Accountable for managing all aspects of parts inventory within parts system
Optimize Parts Department processes to ensure internal and external customer satisfaction
Grow profitable parts sales
Coordinates a prompt, efficient, and timely flow of paperwork
Works with the Operations & Service Managers to ensure a timely turnaround of parts needed for internal jobs
Assists in analyzing departmental operations and storage layout and revises as needed for maximum effectiveness
Maintain a high performance parts team through hiring, training, coaching, mentoring, and performance management in a safe environment
Exercise disciplined expense control
Ensure superior external and internal parts customer service through staff scheduling to cover business hours
Work with product support and manufacturing groups to source and stock internally manufactured product parts
Develop annual parts sales business plan and budget to include support to other Brandt branches
Work with the Sales departments to maximize cross marketing opportunities
Other duties as assigned
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Required Skills
Knowledge o f general parts and warehouse procedures
Strong oral and written communication skills
Ability to effectively lead a team to achieve required goals
Willingness to assist other staff as appropriate and as workloads dictate
Strong leadership ability and inventory management skills
Analytical thinker with strong problem solving and organizational skills

Required Experience
Previous leadership experience in a parts department preferred
HD Journeyman Parts Person ticket considered preferred
Warehouse management experience considered an asset