Full Time Manager of Inside Sales

MSC is a world leader in global container shipping. MSC Canada has been serving the Canadian market for over two decades, rapidly expanding our presence nationally to become the number one carrier.

They are the cornerstone of our company, supporting our vision, shaping our culture and establishing our future direction.

The Inside Sales Executive’s main role is to increase sales revenue and volume for MSC Canada and is responsible for establishing contact with new and existing customers, identifying new opportunities, and following up on potential leads that are assigned to them. The Incumbent will monitor industry trends to identify markets and to develop plans to expand revenue and volume. Inside Sales Executives are expected to increase volumes monthly by supporting the activities of the Sales Executives to meet budget standards established by the commercial team. We're searching for highly motivated individuals with a proven track record in Sales, who is comfortable with both ‘hunter’ and ‘farmer’ mentalities, and has an entrepreneurial mindset with a strong capacity to qualify, build and manage the sales pipeline.

Leading projects/workstreams, and responsible for outcomes/strategic impact on department or business unit performance. Support Sales Executives’ portfolios by managing day to quoting, service escalations, providing intel, and overall commercial support.

Understand the complete commercial opportunities and handle all commercial requests to support and drive growth or MSC Canada.

Provide outstanding customer service to clients over the phone or by email in a timely manner. (Understand and always identify the business currently moving and historically moving with the portfolio accounts.

Complete mandated sales call KPI’s on a weekly basis.

Report on opportunities and discussions from weekly sales calls within our CRM system.

Monitor sales targets to be achieved (weekly, monthly, annually).

Participate in online meetings with customers.

Attend required business functions, during and after business hours, to represent the commercial team of MSC Canada and further build our market presence within Canada.

All MSC Canada employees are expected to exhibit the MSC Values, striving to drive customer centric results in all interactions with colleagues and customers alike.

• Strong organizational skills and the ability to multi-task: able to manage the workload and their time effectively, attaining specified targets, ensuring accuracy, correctness and speed are maintained, when deadlines are tight, and the pressure is on.
• 2-3 years B2B sales experience within the shipping and supply chain industry.
• Proficiency in Microsoft Office.

MSC is a world leader in global container shipping. MSC Canada has been serving the Canadian market for over two decades, rapidly expanding our presence nationally to become the number one carrier.

They are the cornerstone of our company, supporting our vision, shaping our culture, and establishing our future direction.

Flexible health and dental benefits coverage (for all permanent full-time roles).

RRSP coverage with the Company matching a portion of employee contribution (for all permanent full-time roles).

Tailored training program opportunities for employee development.

Community Involvement.

Gym facility Montreal and Toronto offices.

We do not use any artificial intelligence in our talent acquisition efforts.

Accommodations are available, upon request, for those with a disability or medical need during any stage of the recruitment process.