Claims Technician, International

Our Canadian office is currently recruiting for a Claims Examiner. The Claims Examiner will perform customer service and claims functions within all lines of commercial business, but with particular emphasis on General Liability Claims and Professional Liability claims. The incumbent will ensure timely disposition of mid-size to large claims with the purpose of achieving timely resolution / cost effective settlements on behalf of DWF Claims Canada Ltd. and its clients, both international and domestic.

Review, examine, calculate, investigate, and settle legal expense insurance claims and wrap up liability claims

Assess insurance claim coverage, liability, and quantum.

Act as a lead client account manager on various Legal expense insurance and liability claims programs

Ensure claims are valid and settlements are made according to company practices and client service level agreements.

Effectively implement litigation management programs on assigned files

Set reserves within authority and make claim recommendations concerning reserve changes to the appropriate client(s), as well as documenting files with clear, well written file notes summarizing activities on each file

Provide outstanding customer service and work well with London brokers, insurers, clients, third party claimants and other stakeholders as necessary in the adjustment of claims

Collaborate with head office personnel out of the United Kingdom.

What will help you succeed in this role?

• A bachelor's degree in business, finance, or a related field is required;
• 3 + years of insurance claims experience or a related role is required;
• Completion of or pursuing theOntario Insurance Adjusters License

Ability to work independently and assimilate learning materials on many different subjects from various sources;

This is a hybrid role, however, must be willing to be physically present in the office to monitor phone lines when required

We are an equal opportunities employer that celebrates diversity and we are committed to creating an inclusive environment for all.

DWF is a leading global provider of integrated legal and business services. Our approach delivers efficiency, price certainty and transparency for our clients across the world without compromising on quality or service. Our purpose is to deliver positive outcomes with our colleagues, clients and communities and we foster a culture that places our colleagues at the centre of all that we do.

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