Clinical Manager, Mental Health Services

Why work with us:

The Family Centre is seeking a highly qualified Clinical Supervisor with advanced clinical expertise and leadership experience, specializing in trauma-informed approaches. You will oversee therapeutic teams, provide clinical supervision, ensure adherence to accreditation standards, maintain a commitment to trauma-informed care and evidence-based practices.

We prioritize Trauma-Informed Care for communities and staff, delivering services grounded in research and clinical excellence. Employees are encouraged to embrace authenticity within our inclusive environment, which honors Indigenous ceremony and practices as well as lived experience. Our culture offers a safe, supportive workplace with paid training, comprehensive benefits, wellness initiatives, and more. What you will be doing:

Reporting to the Manager, Therapy and Mental Health Services, the Clinical Supervisor focuses on clinical oversight, team development, and quality assurance compliance, including recruiting and training therapists, maintaining a clinical caseload, conducting staff evaluations, and collaborating on accreditation-aligned program improvements.

You take pride in your advanced proficiency in trauma-informed care and evidence-based therapeutic modalities, as well as your clinical supervision and crisis intervention skills. You are dedicated to maintaining a high level of confidentiality and ethical standards in your work. You demonstrate exceptional problem-solving and conflict resolution skills and bring the ability to innovate care strategies and identify process improvements in clinical workflows. You value collaborative leadership and contributing to a high-functioning, trauma-informed team. You can work autonomously independently and take initiative in complex cases, and you possess advanced organizational and time management skills.

For staff and intern therapists, ensuring adherence to trauma-informed and evidence-based practices

Oversee crisis response protocols, including critical incident reviews and emergency interventions for clients and staff

Drive quality assurance initiatives through ongoing file audits, accreditation-aligned policy development, and compliance monitoring

Facilitate interagency collaboration by mediating team conflicts, addressing client/community concerns, and representing the agency in partnerships

Coordinate team development via monthly staff meetings, timely communication of agency updates

Optimize clinical workflows by identifying process improvements, supporting program evaluation, and implementing best practices

Uphold professional standard through annual performance evaluations, ethical oversight, and alignment with regulatory requirements

What you will bring to the role:

Graduate-level degree (Master’s or equivalent) in Social Work, Psychology, or a related clinical discipline

Certified and registered with professional association

Minimum of five (5+) years of clinical practice with individuals, couples, and families, emphasizing evidence-based interventions and service delivery excellence.

Formal training in clinical supervision and leadership experience is preferred

Advanced competency in trauma-responsive care frameworks and crisis intervention methodologies

Background Check Process & Requirements:

As a part of the selection process, The Family Centre will conduct reference checks with your most recent employers

Police Information Check - Vulnerable Sector (completed within the last 6 months)

Child Intervention Records Check (completed within the last 6 months)

Reliable vehicle, available for regular use and valid driver’s license

What you can expect:

Training – comprehensive onboarding/orientation process which includes service specific, leading-edge training, and agency-wide core training

Feedback – a strong reflective supervision model that provides regular formal and informal opportunities for feedback

Performance Coaching – formal and informal coaching regarding the development of personal and professional growth and development

Reasonable Accommodation – The Family Centre will provide reasonable accommodation when requested by a qualified applicant or employee

Compensation – Our comprehensive compensation package offered to employees reflects a strong commitment to employee wellbeing and is competitive within the marketplace.

• $78,136 to $93,063 annually
• 36.5-hour work week
• Fully paid group benefits plan
• Wellness program
• 4 weeks’ vacation
• RRSP matching
• Ongoing paid training
• Mileage compensation
• Paid parking
• Paid sick time (up to 8 days per calendar year)
• Agency-wide social events
• Employee Support Groups

Closing Date: Until Filled

The Family Centre acknowledges that our work takes place on Treaty 6 territory, a traditional meeting ground, gathering place, and traveling route for the nehiyaw (Cree), Anishinaabe (Ojibway/Saulteaux), Niitsitapi (Blackfoot), Métis, Dene, and Nakota (Stoney).

Through our support of an Indigenous way of being and seeking towards being wichitasowak (people who are helping), the Family Centre acknowledges all the many First Nations, Métis, and Inuit whose footsteps continue to enrich these lands.

The Family Centre thanks all applicants in advance. Only those candidates selected for an interview will be contacted. ​