Service Writer (Customer Service)
$40k - $50k per yearGreen Diamond Equipment
Green Diamond Equipment is your Maritime John Deere Dealership with 15 locations to serve you, and we are proud to be one of Canada's Best Managed Companies!
We are currently looking for a skilled, dedicated person to fill the position of Service Writer at our Stratford, PEI location.
Assist the Service Manager in maintaining accurate and on-time reports and records relative to the service department's operation within the dealership.
Fields internal and external customer inquiries to the Service Department
Process warranty claims
Update customer profiles
Screen service calls and direct calls as needed
Communicate with Deere on Parts and/or Service Issues when required
Ability to use standard desktop load applications such as Microsoft Office and internet functions
Knowledge of office procedures
General understanding of mechanical/technical terms is preferred
High School Diploma or equivalent experience
Full-Time Employment
Company Pension Plan
Online Healthcare
Vacancy posted 16 hours ago
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