Assistant Manager- full time

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Assists the Director, People & Culture with developing, coordinating, and executing the People & Culture strategy, as well as all People & Culture programs, events and initiatives
Responsible for assisting with the oversight of the daily operation of the People & Culture office as well as the performance and development of the People & Culture team members
Work with the Benefits and Wellness Manager on meaningful and applicable programs which helps to promote work-life balance for leaders and employees.
Work with the Benefit and Wellness Manager to ensure proper management of complex disability cases and return to work processes
Facilitate sections of Orientation for all new colleagues to ensure an understanding of the Company’s policies and procedures
Support all volunteer committees as needed (Employee Recognition, Health & Safety, Diversity & Inclusion, Employee Activities, Sustainability)
Advise, guide and assist leaders with the interpretation and consistent application of People & Culture policies, procedures, programs, activities, decisions, and legislative requirements
Support an environment which supports open ongoing feedback and coaching to bridge gaps for better performance
Create a learning environment where each direct report has a personal development plan
Serve as a main property point of contact for all HRIS questions; Provide support and training on HRIS to P&C and operational teams
Provide support to the P&C and payroll interactions biweekly to ensure smooth transfer of information for accurate employee pay
Review and follow-up on all employee discussion forms, colleague performance reviews and exit interviews
Address and resolve colleague relation concerns, as well as facilitates escalated performance meetings for an employee base of up to 855
Assist with planning colleague and leadership social events to drive engagement and recognize achievement
Assist with the implementation of the annual Employee Engagement Survey and work throughout the year with department leaders on meaningful action plans to drive engagement
Assist the Director, People & Culture with the financial management of the People & Culture budget including accurate monthly forecasting and annual budget development
Diploma or Bachelor Degree in related field;
Knowledge of local labour laws and employment law requirements
Computer literate in Microsoft Window applications required
Ability to create a community which supports a collaborative environment
Multicultural awareness and able to work with communities and people from diverse backgrounds
Flexible, able to embrace, and respond to change
Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
Visa Requirements: Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!
Our Commitment to Diversity & Inclusion:
At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.