Health Service Manager (NIGHTS)

Position Details Posting #: 34204
Department: Dialysis Centre - Nurses (King)
Employee Type: Regular, Full Time
If Temporary, Number of Weeks:
Reason for Posting: Work Days: Monday to Friday
Shift: 7.5 hour
Shift Start: This position may be scheduled at any of the following sites: King Campus (Stoney Creek East Hamilton), Six Nations Satellite Hemodialysis Unit (Ohsweken)
Closing Date: 30/04/2026 Applications must be received online by 12:00 midnight on the Closing Date
This position supervises and coordinates the operations and quality performance of the outpatient Dialysis Unit (Charlton, King, Brantford and/or Six Nations). Responsible for the scheduling and utilization of all staff in the program, serves as the liaison with other departments/hospitals, clinical staff & outside agencies, and develops and implements process and quality improvements aimed supporting safe and effective quality care. The incumbent also oversees and supports accreditation requirements of the program and reporting of program data.
Undergraduate degree required

• Master’s degree preferred
• Registration as a regulated health professional in Ontario
• 1 to 3 years’ recent and successful clinical and management experience, preferably in Nephrology, Transplant, and / or dialysis
• Excellent team building skills
• Advanced knowledge of nursing and management principals

ADSO9, PCUCs, RPNs, RNs, NPs, technical staff
Acts as a coach, mentor, and role model to team members and provides leadership to all staff by providing an environment where shared governance, empowerment and respect for diversity can grow
Leads staff in problem solving and decision-making by ensuring administrative policies and procedures are followed
Develops, implements, and communicates performance measures, conducts regular performance appraisals of direct reports, provides ongoing coaching and feedback
Develops, implements, and manages short and long-term strategic priorities
Manages the development, implementation, evaluation and maintenance of quality improvement initiatives which are in alignment with established SJHH standards, Accreditation Canada, Trillium Gift of Life Network, and The Ontario Renal Network (ORN)
Develops program policies and procedures to align with Ontario Renal Network initiatives and program priorities
Responsible for the day-to-day operational and organizational effectiveness of the in-center outpatient dialysis programs
Responsible for planning and coordinating resources (scheduling, education, supplies, and equipment)
Engages in review of all complaints/compliments for assigned areas including investigation and resolution
Directs and solicits relevant input into nephrology clinics, modality education and home dialysis processes to ensure excellence in client/family care/service delivery in accordance with organizational, various Colleges, provincial funder and evidence-based standards and guidelines
Maintains own competency, demonstrates and role models an awareness of and commitment to personal and professional development by seeking performance feedback from directors, colleagues, interdisciplinary team members and participates in appropriate continual learning opportunities

Joseph’s Health System (SJHS) and its member organizations are equal opportunity employers and strives for equity, inclusiveness, and diversity in all programs, practices, facilities, and people. Pay Range Details $66.33 - $76.89 Hourly