CHEF DE SECTEUR - SUPPORT F/H
$80k - $94k par annéePrime Management Group
Goodwill Industries, Ontario Great Lakes is a mission-driven social enterprise changing lives and communities through the power of WORK. To support this growth, Prime Management Group Inc. is partnering with Goodwill Industries, Ontario Great Lakes to recruit a Regional Director , a senior operational leader responsible for a multi-site retail region spanning Hamilton, Halton, Brantford, Oakville, GTA, and north to Newmarket.
The Regional Director will balance strong retail business acumen with a deep commitment to Goodwill’s mission. While performance metrics, P&Ls, sales targets, and operational KPIs are essential, success in this role requires a leader who understands how to develop people, foster resilience, and build sustainable performance through coaching and accountability.
This is a highly visible leadership role with significant field presence, requiring regular travel across the region.
Operational Leadership & Performance
Analyze store performance and implement corrective strategies where needed
Ensure adherence to company policies, operational standards, and Lean processing methodologies
Lead, coach, and develop Store Managers and management teams
Conduct performance evaluations and guide development planning
Partner closely with HR on performance management and employee relations
Partner with internal teams on site readiness, operational launch plans, and deficiency resolution
Promote Goodwill’s ICARE Customer Care Cycle and values in all locations
5+ years’ experience in multi-unit retail leadership
- Strong business acumen with experience managing KPIs, budgets, and P&Ls
- Proven experience developing leaders and building succession strength
- Experience in structured, process-driven environments (Lean exposure an asset)
- Strong communication, coaching, and conflict resolution skills
- Post-secondary education in business or related field preferred
- Valid driver’s licence and willingness to travel extensively within the region
Experience within social enterprise, non-profit retail, or mission-based organizations is considered an asset but is not required. Contribute to a mission focused on helping people overcome barriers to employment
Influence the future direction of a rapidly expanding region
Work within a values-driven organization grounded in Inclusion, Compassion, Aspiring Workforce, Respect, and Empathy
This role is designed for a leader who sees Regional Director not as a final destination, but as a step within a broader leadership journey. Travel expenses reimbursed in accordance with organizational policy.
Prime Management Group Inc. will accept all applications and inquiries in confidence. Prime Management Group Inc. is an Executive Search & Recruitment + HR Consulting firm serving Southwestern Ontario and beyond. We are committed to equity, diversity, and inclusion and welcome applications from all qualified individuals.
$29.53 par heure
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