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Post Office Manager

Full-time

Shoppers Drug Mart / Pharmaprix

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Responsible for organizing and delivering full service retail postal services (courier items, postal boxes, money transfers, call-in parcels) to Shoppers Drug Mart customers, maximizing department revenue and customer satisfaction.
Leads by example and ensures that Post Office staff demonstrate our CORE Values
Ensures Post Office cashiers complies with all Store Standards
Trains employees in job functions and provides on-going coaching and instructions
Assists with completing performance reviews of Post Office cashier staff in conjunction with the FSM

CUSTOMER SERVICE:


Ensures exceptional customer service is provided beyond expectation
Ensures employees present proper image to the public in accordance with Uniform Policy
Planning, Judgement and Decision Making
Independent thinking and decision making when dealing with issues related to customer's requests
This position requires the ability to act upon tasks and goals outlined by management
Efficient time management ability
Effective organization and planning skills
Commitment to providing exceptional customer service
Ability to work flexible shifts which may include nights and weekends

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.
Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.
Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation's evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.
Upholding the law is part of our Code of Conduct - it reinforces what our customers and stakeholders expect of us.
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Vacancy posted 1 day ago
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