Inside Sales Specialist (Full-time)

Job Title/Titre d'emploi AS Inside Sale Representative

Pipeline Posting
To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours.

We are looking to augment our Renewal team by adding an Advanced Solutions Renewal Specialist on a full-time basis. This is a hardware renewal position, and this individual will support the sales team efforts in improving sales and customer satisfaction by ensuring asset management, quotes, orders, and customer queries are addressed in a timely manner.

Tracking contract expiration via internal and external vendor tools, preparing renewal quotes and managing the entire renewal lifecycle.
Act as a trusted partner to clients, track renewal opportunities via our tools, identify early signs of disengagement and collaborate with account manager to ensure the customer is happy.
Supply quotes to customers in a timely manner and within defined SLA’s.
Identifying opportunities to upsell and cross selling and engage Solutions Specialist for their technical expertise to expand the customer’s contract value.
Educate customers on new features and programs, co-terming terms to maximize value.
Engage vendors to negotiate pricing that aligns with the customer’s needs while maximizing our margin.

2-4 years previous experience in a hardware renewal position supporting the following vendors, Aruba, Fortinet, HPE, Palo Alto, Cisco and Dell.

• Previous experience communicating and assisting in the development, maintenance, and service of large accounts is an asset
• Vendor product Certifications/experience with enterprise hardware, software and licenses renewal would be an asset.
• Understanding Enterprise Agreements is an asset.
• Customer-focused, with a strong commitment to customer satisfaction
• Proficiency in Microsoft suite of products including, Excel, Word, PowerPoint, MS Teams, Outlook, etc.
• A culture where authenticity and diversity are valued

Participation in Women in Technology Network
Opportunities to give back to our local communities
Remote work/hybrid work options
Equity Statement
At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities.