Customer Service Representative (Part-time, Overnight)

WHERE FRIENDLY TAKES FLIGHT BECOME A CUSTOMER SERVICE AGENT TODAY!

The Customer Service Agent provides exceptional passenger support by assisting with inquiries check-in and boarding ensuring compliance with regulations resolving concerns and collaborating with airport teams to deliver a seamless and positive travel experience.

WHAT ITS LIKE TO WORK AS A CUSTOMER SERVICE AGENT

Greet and assist passengers at the airport with check-in boarding and general inquiries Effectively resolve customer issues and complaints in a professional and timely manner Ensure compliance with all airline and airport regulations and procedures Provide accurate information on flight schedules gate assignments and airport services Coordinate with ground staff and crew to ensure a smooth passenger experience Exemplify PrimeFlight customer service and safety standards Enjoy benefits like health dental vision and life insurance paid time off growth opportunities and more (*part-time benefits may vary) We are committed to being a leading provider of commercial services within the aviation industry Enjoy a competitive pay scale

18 years of age or older

• Communicate effectively in English (reading writing speaking)
• One year of customer service experience
• Ability to access and interpret information in print and electronically including the use of electronic devices including IPads/Tablets Computers and Mobile Devices
• Airlines are 24/7 so we need our team members to be flexible to work various shifts including nights weekends and holidays

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:

Prolonged standing and walking in an indoor/outdoor environment as applicable The pay rate listed on this post is what the company reasonably expects to pay for this position. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service Inc. without regard to race ethnicity religion color sex gender gender identity or expression sexual orientation national origin ancestry uniform service member and veteran status marital status pregnancy age protected medical condition genetic information disability or any other protected status in accordance with all applicable federal state/province and local laws.

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