Sales Associate (Retail Store)

Assist customers in determining which products and services best fit their needs and interest them in the merchandise. Promotes the sale of merchandise by meeting or exceeding standards for productivity. Maintains inventory and provides customer service. Accountable for accurate and complete sales transactions.
Assists customers in the selection of adidas merchandise, while providing information about the product, materials, technology, and functionality.
Ensures adidas’ customer service standards are upheld by listening to customer’s wants and needs, and providing product information when required.
Drive and close sales by utilizing adidas’ selling techniques and the in-store AOS system (where available).
Completes customer sales transactions (cash, credit, debit, etc.).
Maintains store appearance, assists in processing and replenishing merchandise and assist with customer service inquiries.
Help to support and create a team environment by respecting co-workers.
Adheres to adidas’ brand values and Sales Associate competencies.
Assist with telephone duties.
Adheres to company policy and procedures relating to inventory control.
Other duties as required by store management.
Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to deal with problems involving several concrete variables in standardized situations.
Ability to use a point of sale system/ Basic understanding of cash register functions and cash procedures.
Demonstrate excellent customer service.
Ability to work a varied schedule including weekends, evenings and statutory holidays. Also able to work overtime hours during peak sales periods which include, but are not limited to, Thanksgiving, Christmas, Easter, Mother's Day, Father's Day, and Back-to-School.
Must be proficient in English & French (verbal and written)
Must have or be pursuing a high school diploma or general education degree (GED). Three to six month’s retail experience is preferred.

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