Sales Development Representative (Remote) for Tech Company

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. Travel to Office expectations**

For Remote Roles : If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. For Hybrid Roles : If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. As a Sales Development Representative (SDR), you are responsible for building New-Logo and Install Base sales pipeline by attracting and qualifying prospects who are evaluating or considering electronic health record products and services. You will directly impact the growth of our business by generating leads and collaborating on targeted campaigns to build and increase our customer base. you will receive best in class training on PointClickCare solutions, the industry we serve and various sales-methodologies to ensure you are set up for success. The SDR role is the entry position into our sales organization, which will provide organizational bench strength for other sales roles within our organization.
You will report into the SDR Manager, and you’ll be working alongside other SDR’s and Account Executives (AE) to meet sales targets. In addition to having lots of support from your immediate team, you will have a dedicated SDR Program Manager whose sole purpose is to set you up for success through coaching and mentorship. The leadership support is based on an individualistic approach enabling you to succeed in this role or prepare you for the next.
You will be helping generate opportunities for both our New-Logo and Install-Base AE’s
You'll offer a strategic approach to territory planning, account planning, account cohorting, and the pre-discovery stage.
You will use our Customer Relationship Management (CRM) system to track progress, schedule activities, and document relevant information on prospective and current customers. Responsible for the strategy and implementation of account-based campaigns and tactics to drive pipeline from a key accounts list (developed in collaboration with Account Executives and Marketing)
You have a passion for sales and learning what makes businesses tick
You are resilient and don’t let customer rejections slow you down
You share the same passion as we do for the industry we serve.
You are exceptional at building strong relationships at all levels.
You have strong organizational, planning, and prioritization skills.
You think outside the box and find creative solutions to problems.
You have some experience in entry level sales.
You hold a Post-Secondary Degree/College Diploma.
You have some experience using CRM systems but is not a requirement (ideally with Salesforce)
The CAD on target earnings range (base salary + commissions) for this position is $60,000 - $62,300 + benefits. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canadian locations. Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. If you would like more information about how your data is processed, please contact us.
The CAD on target earnings range (base salary + commissions) for this position is $60,000 - $62,300 + benefits. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canadian locations.