General Food and Service Manager
Optima Living
About PICS and Optima Living:
Progressive Intercultural Community Services (PICS) Society is a registered community-based non-profit, multi-service organization that has served the community since 1987. PICS Society assists youth, seniors, women, and the local community members by providing a comprehensive network of services and programs in the Lower Mainland and operates a Seniors Housing facility that includes assisted living, independent living, adult daycare program.
PICS Society is currently developing the next level of care with Guru Nanak Diversity Village (GNDV), a culturally sensitive “complex care” or “long-term care” Care Community that will meet the needs of seniors who require the support of full care services.
Position Summary
The Food Services Manager is responsible for the well-being of the residents through the preparation and delivery of home-cooked meals, as well as supervision of the food services and housekeeping team. This position reports to the General Manager.
Key Responsibilities
Team Leading & Engagement
Provides coaching & mentoring
Conducts performance evaluations
Promotes team building and engagement
Manage and meet the financial commitments in the unit budgets
Administration & Compliances
Recruitment of new team members as needed, including skill-based interviews
Preparing staff schedule
Completion of bi-weekly payroll for culinary department
Maintains provincial compliance standards to ensure successful inspections
Ensure OH and S and WHMIS policies and procedures are maintained
Ensure the environment is safe and sanitary for staff and residents; makes efforts to reduce safety hazards, accidents, and injuries where possible
Interact with residents to resolve inquiries in a friendly, service-oriented manner
Food Services Operations & Inventory Management
Order and receive food services items
Menu planning and production
Hands on position assisting cooks with food preparation and cooking as required
Cook quality, home-style meals while considering dietary restrictions when required
Store food in designated areas following all food safety and sanitation procedures
Ensure proper food handling, presentation, portion control and maintenance of appropriate serving temperatures
Monitor inventory and deliveries of products and supplies
Other duties as assigned to support operational requirements
Qualifications and Experience
Minimum of two (2) year experience with restaurant or home-cooking
Strong background in food services in a residential care setting or hotel
Leadership experience in food services is required
Exceptional interpersonal skills with peers, residents, visitors, and operational partners
Superior organizational skills with the ability to handle fast paced environment
Comprehensive food services knowledge, including focus on quality, production, sanitation, and presentation
Superior oral and written communication skills
Demonstrate the ability to prioritize and problem solve
Ability to stand for extended periods of time
Conditions of Employment
Food Safe Certification
Clear Police Information Check
Clear Vulnerable Sector Check
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