Operations Manager - Warehouse and Customer Service

Operations Posted: 12/11/2025 Location Name: Toronto - Gana
Wage Max: 100,000.00 Annual Wage Min: 90,000.00 Annual Position Type: Full Time Shift: M-F 8am-5pm
Located in Mississauga, ON, Republic Packaging of Canada is one of Chicago-based Republic Packaging Corp.'As a 60 year-old provider of cushion packaging we are known for outstanding design, quality and customer service. In addition to packaging, we provide warehouse management services that can complement our packaging products or be a stand-alone service to provide solutions to our customers' problems.
With our eye toward growth, we are actively working to grow our sales by 50% over the next 3 years and enter new markets with our packaging and service offerings. We are seeking an experienced Operations professional to join the team at our ISO certified facility and support our service and packaging deliverables.
While learning internal processes and production operations, the Operations Manager will oversee and support Production, Customer Service, Purchasing and Estimating within the facility. Reporting to the Director of Operations, the Operations Manager will foster a culture of continuous improvement, best practices, quality, efficiency and improving on the already tremendous customer experience our clients receive.
Learn Production flow, processes, equipment and labor planning
Identify and drive initiatives that reduce costs, improve the customer experience and expand manufacturing capabilities
Ensure efficient and timely coordination with sister facilities
Supervise operational activity in Mississauga and other facilities as assigned
Using gained knowledge, support Customer Service and Sales when customer needs are outside of established processes
Establish and maintain a viable support structure for Operations-related office functions
Maintain a current and prospective supplier database while developing supply partners, not just vendors
Participate in and occasionally lead projects as assigned by (and supported by) the Director of Operations
Challenge facility staff to grow and develop and aid/foster their model for success
4 year degree in Business, Finance or Engineering

• Strong mechanical aptitude
• Strong experience with the Microsoft Office suite of programs
• Experience with Lean Manufacturing, Six Sigma, Continuous Improvement, 5S, Project Management and similar tools
• Ability to assimilate and present data and concepts concisely
• Ability to travel within the province as required (less than 25%)

Industry-specific training where needed.
Paid vacation, holidays and sick days.
Our organization welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
Apply online in confidence.
Please apply online in confidence.