Human Resources Specialist -Recruitment

We develop future technologies and support talents to deploy their skills and reach their full potential. Serves as point of contact responsible for providing end-to-end customer support resulting in accurate and efficient transactions; assisting with inquiry resolution and providing elevated levels of customer satisfaction. Responsible for providing support to managers and employees in employee life cycle administration: research and/or investigates concerns and makes recommendations that promote positive employee relations. Serves as the subject matter expert that supports the administration of the organizations’ benefits plans and programs in North America and across all Business Areas. Ensures benefit compliance with policies and practices and local, state, and federal laws and regulations, including the Patient Protection and Affordable Care Act (PPACA). Provided guidance and assistance to employees on various benefit plans and administrative changes.

Function as Benefits Administrator for North American benefit programs, such as health insurance, 401(k), STD, LTD, Life and other related benefit programs.

Document and maintain administrative procedures for assigned benefits processes.

Prepare, collect and organize data for “go to market” assessments.

Produce work according to defined standards and policies.

Actively drive continuous process and solution improvements.

Escalate questions/queries to HR Business Partners and Centers of Excellence as required. Contact customers directly for complex cases.

Develop a comprehensive understanding of HR Shared Services operations, processes, and systems to ensure accurate and timely responses to enquiries, complaints and requests.

Serves as first point of contact for all human resource related inquiries from North American company employees and managers in all locations and Business Areas

Produce work according to defined standards and policies.

Perform archiving, contract, and document management.

Bachelor’s degree in Human Resources or Business or related field preferred

• 3-5 years of experience in a Human Resources
• Proficiency in MS Office suite
• SAP SuccessFactors, Service Now and general HRIS experience preferred.
• English language skills required.
• Efficient in Excel but mastery skills not needed.

You will work in a modern, flexible work environment with open culture towards improvements and new ideas

You will be working in a fast-paced and dynamic environment, with international clients and colleagues

You will have access to attractive benefits and compensation, including professional services for mental and physical health, educational assistance program, paid parental leave, and many more company-paid benefits

Set new industry standards and champion customer-centric services and solutions with our dynamic Parcel Logistics team based in Mississauga, Ontario, Canada.

This full-time role offers a hybrid work setting.

It is our policy to give equal employment opportunities to all qualified persons without regard to legally protected characteristics, or any other consideration made unlawful by applicable federal, state/provincial, and/or local law.

Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience, please contact us via View email address on ca.snapjobsearch.com work with selected partners and therefore ask recruitment consultancies to refrain from contacting us by mail or telephone.

Applications must be submitted via our career site.

Click on ‘ Apply now ’ to get started right away! We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status. If you have any questions or technical problems, please send us an e-mail to View email address on ca.snapjobsearch.com work with permanent partners and therefore ask recruitment consultants to refrain from contacting us by e-mail or telephone.