Optician- Full Time

Location: 4820 Kingsway Unit 240, Burnaby, BC V5H 4P1

Hourly rate: Ranked the 11th Best Workplace in Canada and 12th globally by Great Place to Work, we’re proud of our optometrist-owned model that delivers high-quality, accessible eyecare for every budget.
Founded 40 years ago in the UK by visionary optometrists Doug and Mary Perkins, Specsavers has remained privately owned since day one. Today, we are a $7.8 billion global business with over 45,000 colleagues across more than 2,700 retail optical locations.
In Canada, our support office is based in Burnaby, BC. Since entering the market in 2021, we’ve been scaling rapidly, now with over 250 locations nationwide. With advanced clinical equipment and a wide range of affordable, high-quality eyewear, we’re transforming the way Canadians experience eyecare.
As a Licensed Optician at Specsavers, you’ll play a key role in helping customers see and feel their best. You’ll be part of our mission to deliver exceptional eye care to everyone, while supporting customers with personalized advice and championing the quality and standards that Specsavers is renowned for.
Assist customers in understanding their visual needs and interpreting optical prescriptions from eye care professionals.
Provide personalized guidance on frame and lens selection to ensure optimal vision, comfort, and fit for each customer.
Perform accurate dispensing measurements using Specsavers digital tools and conduct quality assurance checks on eyewear.
Maintain strong knowledge of frames, lenses, treatments, and current promotions to inform and educate customers.
Manage after-care services, including resolving complaints with effective problem-solving techniques.
Support contact lens recommendations and promotions as directed by the Contact Lens Practitioner or Store Manager.
Contribute to daily store operations by maintaining cleanliness, managing inventory, and upholding Specsavers’ values and brand standards.
Be registered with the College of Opticians and hold a valid Dispensing Optician License in your province. of previous customer service experience, preferably in an optical dispensary environment
Motivated by building long-term customer relationships, embracing Specsavers’ Customer Experience model that prioritizes lasting connections over short-term results
Specsavers is unable to provide support for immigration or permanent residency applications
Vacation: 3 weeks of paid vacation (prorated for hours worked)
Health & Dental Coverage: Health Care Spending Account
Employee Assistance Program: Confidential support for mental health, financial, and personal well-being
Compassionate : We care, support, and help each other
Commercial : We treat money wisely and make decisions that are good for our customers, our partners, our people, and good for the long term
If you require accommodations at any stage of the application or interview process, please let us know by contacting us at Voir email sur ca.snapjobsearch.com.