Night Operation Supervisor : Full Time

About Avenir Energy Ltd.
Avenir Energy Ltd. is one of Canada’s largest and fastest-growing propane distribution companies. We are a fast-paced, customer-focused, field-based business with operations across the country and a commitment to excellence. At Avenir Energy, we offer a dynamic, respectful, and collaborative work environment where every team member plays a key role in our success. As a full-time member of our team, you’ll enjoy:
Comprehensive Benefits: Full coverage for health, dental, paramedical, and life insurance.
Retirement Planning: RRSP and TFSA options with employer-matching contributions to help you plan for your financial future.
Generous vacation, floater days, and flexible time-off programs to ensure you have time to recharge.
~ Quarterly performance-based rewards for both individual and company achievements.

Working in conjunction with other members of the management team, the Operations Supervisor is responsible for overseeing the daily operations of Avenir Energy across the Atlantic Provinces with the goal of ensuring safe, efficient, and reliable service for our customers. This role provides leadership, scheduling, coaching, and support to front line staff while ensuring compliance with safety standards, regulatory requirements, and company policies. The Operations Supervisor plays a key role in customer satisfaction, operational excellence, and supporting the overall success of the region.
This position supports operations across parts of Atlantic Canada and requires regular travel between branches and field locations throughout Nova Scotia, New Brunswick, and Prince Edward Island.
Leadership & Team Management
Manage staff scheduling, vacation planning, and route adjustments to meet customer demands.
Conduct regular performance conversations, ride-alongs, coaching sessions, and training to support continuous improvement.
Operational Management
Oversee daily operations to ensure timely and accurate service to our customers.
Review, approve, and monitor delivery logs, route efficiencies, fuel usage, and customer service levels.
Work closely with dispatch, customer service, and service teams to resolve operational challenges.
Ensure vehicle readiness—reporting maintenance needs, coordinating inspections, and ensuring compliance with fleet standards.
Travel regularly to branch locations across Atlantic Canada to support operational consistency, staff engagement, safety initiatives, and business needs.
Ensure compliance with Transportation of Dangerous Goods (TDG), Occupational Health & Safety (OH&S), and company policies.
Monitor staff qualifications, certifications, and training requirements.
Customer Service & Relationship Building
Support resolution of customer concerns related to deliveries, service levels, scheduling, or tank issues.
Work with the branch team to maintain high customer satisfaction and operational reliability.
Provide guidance to staff on customer interactions and professional conduct.
Track and report on key operational metrics such as delivery volumes, productivity, overtime, and route performance.
Maintain accurate documentation of staff certifications, training, and investigations.
Participate in budgeting discussions, forecasting, and operational planning.
3–5 years of experience in transportation, delivery operations, HVAC service or logistics management (energy or propane industry experience is an asset).

• Strong leadership skills with experience managing or supervising frontline staff.
• Solid understanding of safety regulations, TDG requirements, and fleet operations.
• Proficiency with computer applications.
• Valid driver’s license and ability to travel frequently throughout Atlantic Canada, including overnight travel as required.

Clear, confident communication skills to ensure alignment across drivers, dispatch, service teams, and customers.
Performance Management: Experience setting expectations, monitoring KPIs, providing constructive feedback, and supporting continuous improvement.
On-site at the branch with frequent field interaction and occasional ride-alongs.
Regular travel throughout Nova Scotia, New Brunswick, and Prince Edward Island is required to support multiple branch locations and operational needs.
Avenir Energy is committed to accommodating applicants with disabilities throughout the hiring process. Please let us know if you require accommodation at any stage of the hiring process.  By applying for a position with Avenir Energy, you understand that  we use third party systems and recruiting agencies that may employ the use of Artificial Intelligence within their programs for finding, screening, assessing, and/or selecting candidates. The type of checks performed is determined by the role and Avenir Energy’s employment policies.