Sales Support Coordinator

Sales Support Coordinator
Stanfields Ltd.
Truro NS

Job Summary:
Stanfields is an iconic Canadian lifestyle and workwear brand. Since 1856 weve remained committed to comfort through quality creating innovative underwear base layers and knitwear staples.

We are seeking a talented Sales Support Coordinator to join our this role you will work closely with the sales product marketing and e-commerce teams to support communication across departments and assist with digital content for our customers and e-commerce platforms including and .

Key Responsibilities:

• Coordinate with sales product and e-commerce teams to update product information and profiles for company and partner e-commerce sites including Amazon Walmart Belk Faire and Macys.
• Manage data for the Elastic B2B portal.
• Develop and maintain a database of key customer accounts while supporting the sales team in growing those accounts.
• Support the sales team by managing key account requests including account setup and preparing and sending packages.
• Work with internal departments to support clear communication and smooth execution of sales activities including sharing product updates with marketing and e-commerce teams and partners.
• Maintain key account program and pricing information to ensure customer service and operating systems remain current.
• Assists in tracking special pricing requests
• Assist with trade show planning and execution
• Keep management informed by creating/reviewing sales reports summarizing key insights and identifying trends.
• Become an expert on company product and service offerings
• Assist in preparing presentations for internal and external customers
• Communicate customer feedback
• Exhibits polite and professional communication via phone e-mail and mail.
• Manage and contribute to special projects as required
• Additional Duties as assigned

Education:

• Community College or Bachelors degree preferred or 3 years experience in sales support

Skills and Experience:

• Intermediate computer skills in MS Office suite including Excel Word PowerPoint and outlook
• Excellent verbal and written communication skills
• Highly self-motivated energetic personality
• Excellent organizational interpersonal and time management skills
• Ability to prioritize work within a fast-paced environment under tight timelines
• Strong relationship building and follow-up skills

We Offer:

• Inclusive culture
• Vacation allotment
• Employee discounts
• Defined contribution Pension plan
• Health Spending account
• Employee Family Assistance Plan
• Office based position with minimal travel requirements

Required Experience:

Junior IC