Director of Business Development & Administration

Job Summary This role is responsible for developing long term relationships with our clients, selling Maintenance and Janitoral Services and products, negotiating contracts, closing deals and transitioning the client to the Key Account Management team. This role will collaborate with the National Key Account Managers, our sales operations and marketing functions to realize sales goals. Travel is required throughout Ontario. In addition, this role will participate in customer focused events such as trade shows, customer or company sponsored events, and develop and promote customer appreciation events.
Identify, contact, and qualify potential customers to sell United services and products within the assigned region or territory and according to annual sales plans and goals.
Manage leads and opportunities funnel within Salesforce and meet monthly and quarterly targets.
Collaborate with National Key Account Managers, Sales operations, and Pricing teams to deliver quotes and bids within margin threshold targets.
Responsible for increasing United brand presence within specified regions or territories assigned through sales and marketing activities (e.g., Actively participate in sales team meetings, one to ones, marketing meetings and report progress, analyze accounts and provide recommendations to improve sales activities.
Responsible for participating within the prescribed sales processes and updating and maintaining all customer data and sales activity progress within Salesforce (CRM).
Actively receive, respond, and manage customer concerns and requests within United service standards.
Collaborate with the sales team to participate and create annual sales plans.
Data Integrity Responsibilities
~ Ensure data integrity pertaining to customer data within Salesforce and any other technology platforms as defined by the customer.

Technology & Assets
~ Responsible for managing business processes using United technologies provided (e.g., Salesforce & Microsoft Programs). Responsible for asset management of assets provided for work.

Work in compliance with Health & Safety policies and legislation and take every reasonable precaution to protect the health and safety of all employees and business partners.
Protect company assets from damage and misuse.
Available to address customer needs and concerns in a timely manner.
Willing to travel frequently within the designated territory or outside the province as may be required from time to time.
Ability to work outside office hours if required by the customer
Proven work experience as a Business Developer and managing sales portfolios.
Experience in meeting sales targets and developing new customer relationships.
Demonstrable experience in following a sales process, negotiating and meeting customer requirements.
In-depth understanding of sales performance metrics.
Hands on experience with CRM software and MS Suite.
Post-secondary degree in Sales or Business Administration or related field.
Minimum of 5 years’ experience in the sales field.