Senior Support Technical Architect

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. We provide a supportive and inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

We are seeking a Senior Technical Architect for Connectivity Infrastructure to join our Connectivity Infrastructure Centre of Excellence (CoE). In this role, you will lead solution architecture for large-scale wireline connectivity initiatives across Bell AI Fabric, Bell Business Markets (BBM), and Bell Wholesale. You will collaborate with cross-functional teams spanning multiple business units including AI Fabric, BBM/Wholesale, Network, Finance, Real Estate, and Corporate Strategy while serving as the technical lead for designing and delivering large-scale Wavelength, Internet, and Dark Fibre solutions. This position offers the opportunity to work closely with a diverse group of technical and business professionals in a fast-paced, high-growth environment, driving impactful connectivity solutions across Bell’s enterprise platforms.
Lead architectural vision, solution design, cost analysis, and technical documentation in collaboration with the Network, Product Management, and Finance teams.
Partner with account executives and customer solution engineers to sell large-scale connectivity solutions under the BBM and Wholesale umbrella.
Develop capacity forecasts collaboratively with Network and Product Management teams to inform short-term and long-term planning in alignment with Network long-range planning, triggering network builds based on applicable
Encourages a culture of continuous improvement by experimenting with new approaches and supporting team members in trying innovative solutions..
3+ years experience in solution architecture and/or technical sales.

• Sound architectural understanding and/or technical hands-on experience with various technologies and products in at least two of the following network domains: o Optical transport systems (Wavelength) o Dark fibre o Large-scale Internet transit (including BGP, peering)
• Bachelor’s degree in Computer Engineering, Software Engineering, Electrical Engineering, Computer Science, or equivalent experience or Master’s degree in Business Administration (MBA) or equivalent experience is an asset.

Previous telecommunications experience in a B2B, service provider environment is an asset – especially in any of the following domains: local exchange carriers (ILEC/CLEC), Internet service providers (ISP), mobile carriers, cloud hyperscalers, or data centres.
Financial acumen with good understanding of corporate finance concepts: revenue, EBITDA, CAPEX, OPEX, Free Cash Flow.

Adequate knowledge of French is required for positions in Quebec.

Job Status: Regular - Full Time
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Please apply directly online to be considered for this role. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

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